Responsible for support to the partners in implementing effective medicine management within the practice, identifying areas for improvement, and initiating and managing change.
Main duties of the job
To develop and manage a medicines management plan and the delivery of patient services as determined by practice policy and local and national guidance.
Develop and manage the medicines management team, including delivery of training, in order to maximise cost-effective prescribing and to improve the quality of patient care.
To be the first point of contact for patients regarding use of their medicines and to respond to queries from patients and healthcare professionals in a timely and professional manner.
To work with the wider team to develop and update relevant policies.
About us
Penryn Surgery is a forward thinking practice with just over 22,000 patients. We have 9 Clinical Partners and 2 Non Clinical Partners and a very well established and friendly team. We are very active within our PCN, which includes 3 other Pharmacists and 2 Pharmacy technicians.
Job responsibilities
JOB DESCRIPTION
Working Hours: TBC
Reports to: Practice Manager & Partner (Medicines Management Lead)
Staff management
To provide clinical supervision and professional leadership to the medicines management staff.
To be responsible for training medicines management staff to perform clinical audits around key areas of responsibility.
Patient services
To provide medication review services to patients via clinics in the practice, domiciliary visits and in residential and nursing homes, and to deliver pharmaceutical care plans that maximise cost-effective prescribing and improve the quality of patient care, ensuring safe, effective, rational use of medicines.
To produce patient information leaflets and posters and run medicine awareness projects throughout the year.
Assist Partners with the appropriate monitoring and management of their prescribing budgets.
To prepare evidence based resources and information to support the medicine management team and all other relevant health professionals in the implementation of rational cost-effective prescribing.
To help plan, develop and support the introduction of new working processes within the practice to optimise the quality of prescribing.
To implement and manage the repeat dispensing system for the practice, including developing, implementing paper prescribing systems within the practice using SystmOne.
Managing repeat prescribing reauthorisation procedures by reviewing requests for repeat prescriptions and medicines reaching their review date.
To review the discharge summaries received into the practice, including reconciling medicines following hospital discharge and working with patients and community pharmacists to ensure patients receive the medications they need following discharge.
Managing medicines queries from patients and healthcare professionals.
Implementing drug alerts and withdrawals, for example, MHRA alerts.
Undertaking Medicines Use Reviews to support medication review processes, including the identification and management of problematic polypharmacy.
Responsibility for administration
To provide regular support and feedback to practice on prescribing action plans.
To produce quarterly reports on practice progress to the lead GP for medicines management.
To update and maintain accurate patient medication records on the practice's clinical computer systems, including advice given and action taken.
To advise the primary health care team on the safe and secure handling of controlled drugs and other medicines, ensuring compliance with medicines legislation.
Continuing Professional Development
* Take responsibility for own development, learning and performance including participating in clinical supervision and acting as a positive role model.
* Complete compulsory and mandatory training.
* Disseminate learning and information gained to other team members in order to share good practice and inform others about current and future developments.
* Support and participate in shared learning across the practice and wider organisation.
Other Duties
* Work within the practice policies and protocols, adhere to the terms and conditions of PMS contract and abide by all current legislation and/or regulations.
* Work flexible hours and be able to travel independently to meet the needs of the job.
* Undertake any other duties commensurate with the post in agreement with the Practice Management Team.
Communication
The post-holder should recognise the importance of effective communication within the team and will strive to:
* Communicate effectively with other team members.
* Communicate effectively with patients and carers.
* Recognize people's needs for alternative methods of communication and respond accordingly.
Confidentiality:
In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately.
In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential.
Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.
Equality and diversity:
The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:
* Acting in a way that recognizes the importance of people's rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation.
* Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues.
* Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.
The post-holder will participate in any training programme implemented by the practice as part of this employment, such training to include:
* Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development.
* Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work.
Quality:
The post-holder will strive to maintain quality within the practice, and will:
* Alert other team members to issues of quality and risk.
* Assess own performance and take accountability for own actions, either directly or under supervision.
* Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the team's performance.
* Work effectively with individuals in other agencies to meet patients' needs.
* Effectively manage own time, workload and resources.
Person Specification
Qualifications
Experience
* Primary care Experience
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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