Conference and Events Raceday Operations Manager
Salary: £35,000 per annum
Benefits:
* Medicash - Healthcare benefits, including dental, optical and therapy treatments (includes up to 4 dependent children)
* Entertainment discounts - up to 55% off cinema tickets
* Health & Wellbeing discounts - Discounts for Nuffield Health (20%) and Pure Gym (10%)
* Travel discounts - Discounts with holiday companies such as TUI and Expedia
* Shopping discounts - Save up to 15% at high street and online stores by purchasing Shopping Cards
* Pension scheme and Life Assurance
* Employee Assistance Programme
* 23 days + BH's and additional day off for your birthday
* 2 days additional leave, following return from Maternity leave during first year back
* Competitive and supportive family benefits
* Day off for baby's first birthday
* On-going training & development and career pathways
* Financial wellbeing programme and preferred rates on salary finance products
Who We Are:
Levy UK & Ireland is the vibrant and exciting sector of Compass Group, the world's largest catering company. We work at some of the greatest venues in the world, delivering legendary experiences in food, drink, and hospitality.
In the UK, we are proud to have a wealth of long-standing partnerships with venues across sport, entertainment, and events, including Wimbledon, Twickenham, Edgbaston, Tottenham Hotspur, Chelsea, Principality Stadium, Scottish Event Campus (SEC), and ExCel London.
We are culinary champions - it's what we do and it's what we are passionate about. At the core of our work is the belief that sustainably sourced great food and drink, coupled with exceptional service, is key to creating legendary experiences. Focused on 'doing the right thing' for our people and the planet, sustainability, wellbeing, diversity, and inclusion are at the heart of what we do.
More about the role:
* Newbury Catering is the joint venture with Levy UK, which manages and operates all event catering, hospitality, and retail services at Newbury Racecourse. This is a relatively new contract and is a joint venture with Newbury Racing, a privately owned company.
* As our Raceday Operations Manager, you will be responsible for Raceday Hospitality and Retail and C&E.
* You will manage the day-to-day delivery and lead the C&E Operational Team. The C&E market caters for conferences of up to 500 participants and banqueting for up to 450 participants. Experience in this market is required.
* Racedays vary in size and can host from 1,500 to 20,000 attendees, with hospitality numbers exceeding 2,000 across various restaurants and private boxes. Your role on racedays will be as a key area manager, taking direction from The Operations Manager and/or Retail Manager.
About you:
* Proven F&B delivery experience in a C&E environment, preferably managing events exceeding 200 participants. Exposure to a sporting environment, especially Racing, is an advantage.
* Passionate about food and hospitality, with a natural flair for guest focus and quality of experience at all levels.
* Demonstrates passion and hunger for ensuring an exceptional hospitality experience.
* Strong communication skills with both clients and team members, ensuring great service delivery.
* Respected for leadership skills – confidently able to appoint, develop, and inspire high-performing teams.
* Excellent client and stakeholder management presence and interpersonal skills.
* Professional integrity – commands respect and delivers on promises.
* Dynamic and measured – good blend of 'can do', pace, and a calm head under pressure.
At Levy UK & Ireland, we take pride in fostering a workplace culture that celebrates diversity and promotes inclusion. We are dedicated to providing equal opportunities, promoting fairness, and ensuring all voices are heard.
Join us in our journey towards a more diverse and inclusive world, where every person has the chance to thrive and contribute their unique talents. Together, we can achieve greatness.
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