We have a new opportunity for an IT Support Analyst to play a key role in a friendly, expanding and ambitious IT services team. The role is for an experienced, versatile support analyst, well versed in Microsoft Desktop Operating Systems, Office Applications, Cloud Services (Office 365 and Google Workspace), Active Directory, network infrastructure, printers, mobile devices, and general IT support. For full specification requirements please refer to the job description. In return, we offer; Competitive salaries. Enrolment into the West Midlands Pension Fund (LGPS) with generous employer contributions. Up to 29 days annual leave, plus generous additional closure and bank holiday days. Free on-site car parking. Outstanding staff training and team building programme. ZEST; the College’s Health & Wellbeing initiative for our staff. Staff incentive schemes including Cycle to Work scheme and ‘Best of Walsall’ discounts. Simply Health care scheme. On site Mental Health First Aiders. Employee Assistance Programme. Reward and recognition scheme. State of the art campuses with the latest industry facilities, including our Graduate Salon of Hair and Beauty and on site Little Professors’ Nursery. Access to ‘The Hub’ offering a Gym, Spa & Sports Clinic and The Littleton Restaurant. We are passionate about promoting equality of opportunity and creating a working environment where diversity is recognised and celebrated and everyone has the chance to reach their full potential. Our environment is diverse in character and student population. We particularly welcome applications from candidates from Black Minority Ethnic origin and those with a disability. Walsall College is committed to safeguarding our children and young people/vulnerable adults. We uphold fundamental British Values and expect all our employees to do the same. The post that you will be applying for is exempt from the Rehabilitation of Offenders Act 1974 and the amendments to the Exceptions Order 1975, 2013 and 2020. All appointments are subject to safer recruitment checks, including previous employment checks, online searches and an Enhanced DBS Check. It is an offence to apply for a role if you are barred from engaging in regulated activity relevant to children. We would like to make you aware that Walsall College is closed from 20 December 2024 – 5 January 2025. Your application will be reviewed in the New year and we will contact you regarding whether your application will be taken to the next stage.