At Whistl, we're dedicated to providing exceptional service and innovative solutions to our clients. We thrive on a dynamic team culture and a results-driven approach.
We're now looking for a passionate Telesales Team Leader to join our sales team in Bolton.
About the Role
As the Telesales Team Leader, you'll be taking on an exciting, dynamic role where your leadership and communication skills will shine.
You'll use your extensive experience in verbal and written communication with customers, along with strong team leadership abilities to coach and guide our Telesales team, supporting them in achieving their targets and handling escalations.
You'll also be responsible for booking effective appointments for the New Business team from both inbound and outbound enquiries, ensuring potential customers are matched with the most relevant Whistl services.
If you're ready to take the next step in your career, help your team thrive, and lead with purpose, this role is for you.
Key Responsibilities
Lead, mentor, and develop a team of telesales representatives to achieve and exceed sales targets, fostering a positive team environment that encourages collaboration and motivation.
Create and implement effective sales strategies and training programs to enhance team performance, monitor team performance and provide regular feedback, coaching, and support to drive success.
Analyse sales data and market trends to identify opportunities for gr...