Royal Berkshire Hospital are pleased to announce that following our CQC inspection we have been rated 'Good' with inspectors reporting that we have made significant improvements. The Trust's overall rating has also improved to 'good'. This is a great opportunity to join our clinical or non-clinical teams to create a positive and motivating environment within our trust. Come and join our team in this exciting time of change as we pride ourselves, our staff and our services on excellence.
At the Royal Berkshire NHS Foundation Trust we put our patients at the heart of every element of health and care that we provide. The Trust works together as a community to deliver its vision which is "Working together to provide outstanding care for our community."
We are Compassionate in our thoughts, words and actions
We are Aspirational and have a true desire to be dynamic and to innovate
We are Resourceful and responsible in the way we work and live
We are Excellent in our development, fairness and sharing best practice
Amazing things happen at the Royal Berkshire NHS Foundation Trust; delivered by amazing people so why don't you come and join us. We offer a range of learning and development for all employees may you be clinical or non-clinical., We have an exciting opportunity for a Band 3 admin support to work within the award winning Meet PEET (Patient experience engagement Team) at the Royal Berkshire Hospital. This team goes out into the community offering health checks and other health promotion to address health inequalities.
The post holder will be supporting the team in a variety of ways. For example, organising daily community events in terms of resourcing, logistics and equipment. Procuring equipment and consumables for events. Overseeing data collection and validating figures to input to monthly project reporting. Liaising with suppliers to resolve any issues with equipment. Organising team meetings and supporting team members out in the community.
The role is for 3 days a week but could be spread over 5 days and will be until end June 2025 when the project ends., Assist the Meet PEET Project Manager in a variety of ways such as coordinating, monitoring, and assisting patient experience engagement activities in the community. This will include liaising with a wide range of departments, individuals, and community partners.
Support the organisation of the Meet PEET programme of events, including coordinating resources, organising logistics and checking and ordering health check kit, as well as supporting team members, who may be out at events, to ensure the smooth operation of the team and activities.
Manage the Meet PEET and Whzan (our digital interface) database to ensure accurate capture and analysis of health Inequalities data, as well as timely transfer of data into patient records. There may also be a requirement to produce reports and graphs from the data captured.
Liaise with suppliers to troubleshoot problems with equipment and find solutions.
Take minutes at meetings and provide actions logs from each meeting.
Maintain a robust administrative system, organising all relevant documentation, correspondence etc in line with department policy., Our values 'Compassionate, Aspirational, Resourceful, Excellent' reflect the type of Trust we aspire to be.
Compassionate
All our relationships are based on empathy, respect, integrity and dignity. In every interaction and communication, we treat colleagues, patients and families with care and understanding.
Aspirational
We strive to continuously improve, to be the very best that we can be, as individuals and as an organisation.
Resourceful
Living within our means. Responding to the challenges of today and tomorrow in effective, efficient, innovative and optimistic ways.
Excellent
We commit to excellence in everything that we do; placing patient safety and quality at our heart. We learn from mistakes, do what we say we are going to do and hold ourselves and others to account for adhering to our values and the behaviours we expect.
We also want uphold a culture where the voices of our patients, their carers, and our communities are at the heart of all that we do.
We believe that patients, and those who support them, can be influential partners in driving, delivering and supporting change, and providing us with constructive challenges. Actively listening to the knowledge and lived experiences of our patients, their carers and people from our surrounding communities, will enable us to deliver high quality, innovative, inclusive and safe care., 1. Assist the Meet PEET Project Manager in a variety of ways such as coordinating, monitoring, and assisting patient experience engagement activities in the community. This will include liaising with a wide range of departments, individuals, and community partners.
2. Support the organisation of the Meet PEET programme of events including coordinating resources, organising logistics and checking and ordering health check kit.
3. Enable the procurement of new equipment and a regular supply of consumables to meet the needs of events.
4. Manage the Meet PEET and Whzan (our digital interface) database to ensure accurate capture and analysis of health Inequalities data, as well as timely transfer of data into patient records. There may also be a requirement to produce reports and graphs from the data captured.
5. Liaise with suppliers to troubleshoot any problems with equipment and find solutions.
6. Develop and maintain a Library of programmes of work in such a manner that information can be easily identified, and we can replicate events / programmes as required.
7. Develop and maintain a register of contacts that are related to Patient Experience so that it is readily available for use on the programme.
8. Take minutes at meetings and provide actions logs from each meeting.
9. Support the Patient Experience Programme Manager with wider Patient Experience projects, following up and ensuring delivery of actions, supporting procurement where required, and ensuring appropriate documentation is available.
10. Support the Meet PEET Team out and about at community patient engagement, projects, and events.
11. Support all members of the team to help ensure the effective operation of the team.
12. Support the creation of a pool of volunteers for specific programmes of work and support volunteer interviews/
13. Ensure translation and transcribing services are available for events where relevant.
Staff Benefits
After applying via NHS Jobs, your submitted application will be imported into our preferred Third party recruitment system (TRAC). All subsequent information regarding your application will be generated from apps.trac.jobs. You will not be able to track the progress of your application or receive messages through the NHS Jobs website, and furthermore, that as an employer, we will not be able to respond to any e-mails sent to us via the NHS Jobs website.
By applying for this post you are agreeing to Royal Berkshire NHS Foundation Trust transferring the information contained in this application to its preferred applicant management system. If you are appointed to a post information will also be transferred into the national NHS Electronic Staff Records system.
Appointment to any position is conditional on the satisfactory completion of the core NHS Employment Checks Standards. Information disclosed in your application will be checked and any offer of appointment may be withdrawn if you knowingly withhold information or provide false or misleading information. All new appointments to the Trust, with the exception of executive positions, are subject to a 6 month probationary period.
The Trust may close any vacancy prior to the advertised closing date due to the high level of responses we receive for some of our vacancies.
Royal Berkshire NHS Foundation Trust is committed to improving the health of its staff, patients and the wider community by providing a smoke free environment. A smoke free policy is in operation and smoking is not permitted on any of the Trust's sites.
The Trust is also committed to safeguarding children, young people and vulnerable adults and requires all staff and volunteers to share this commitment. We follow safe recruitment practices to protect children, young people and vulnerable adults.
+ Flexible working opportunities and a strong emphasis on your work, life balance
+ Annual leave - 27 days for new starters, plus bank holidays. Increasing to 29 days after 5 years and 33 days after 10 years NHS service. Pro rata for part time staff
+ NHS pension scheme
+ Employee Assistance Programme
+ Money Advice Service
+ Generous maternity, paternity and adoption leave for eligible staff
+ On-site nursery (based at RBH)
+ Full educational library services
+ Cycle to work scheme, lockable storage for cycles
+ Bus to work scheme
+ Excellent rail and bus links
+ A huge range of Health Service Discounts at hundreds of big brands from holidays to gadgets and restaurants to retail.
Diversity is what makes us interesting… Inclusion is what will make us outstanding.
Inequality exists and the journey to eliminate it is not easy. Every step we take will be a purposeful step forward to deliver a truly inclusive culture where all our people are enabled to deliver outstanding care, where background is no barrier, and where everyone can be their authentic self and we truly represent our patient community.
We are committed to equal opportunities and welcome applications from all sections of the community, regardless of any protected characteristics. Reasonable adjustments will be made for disabled applicants where possible. All applicants who have a disability and meet the minimum criteria for the post can opt for a guaranteed interview.
If you need additional help with your application please get in touch by emailing us at [email protected] or by calling or .