Job Description
Ecommerce Manager
An established British-born ecommerce retailer is looking for an experienced Ecommerce Manager to join their growing team. With a strong presence in the industry and a loyal customer base spanning over 80 countries, this company is known for its uniquely designed products and innovative approach.
About You
You are a driven, hardworking, and self-motivated individual with experience in a similar role, ideally within a small to medium-sized business. You have worked directly with stakeholders in a fast-growing company and have a proven track record in E-commerce global sales. You thrive in a stand-alone role, managing your workload efficiently while demonstrating exceptional attention to detail, organisational skills, and professionalism.
Requirements and Skills:
* Oversee the ecommerce website, ensuring optimal performance, user experience, and conversion rates.
* Manage and maintain all product listings, ensuring accuracy, quality, and SEO best practices.
* Identify and implement strategies to drive online sales and customer engagement.
* Lead ongoing website development projects, working with internal teams and external agencies to introduce new features and functionalities.
* Analyse website traffic, customer behaviour, and performance metrics to inform strategic decisions and continuous improvement.
* Develop and implement A/B testing strategies to optimise website elements, including navigation, content, and checkout experience.
* Ensure seamless integration between the ecommerce platform, CRM, and marketing tools to enhance customer experience.
* Work collaboratively with the marketing and social media teams to align online campaigns with ecommerce goals.
* Manage relationships with third-party suppliers, including payment processors, logistics partners, and digital tool providers.
* Oversee the implementation of personalisation strategies, using data insights to enhance the customer journey.
* Keep up to date with emerging ecommerce trends, platforms, and technologies to maintain a competitive edge.
Salary & Benefits:
* Salary: £40,000 - £50,000
* Employee discount, bonus scheme, flexitime, and company events.
* Taxi to and from the station so that you can get to work.
* Health & wellbeing programme.
* Office-based role with potential for hybrid working after probation.
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