JLL empowers you to shape a brighter way .
Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
30 hours a week – Monday- Friday
Hours are between 07:00 and 18:00
Based at Rolls Royce Learning & Development Centre, DE24 9BD
A highly self-motivated and passionate team player with a great attention to detail.
The key focus for this role will be to create a single and visual point of contact for client visitors and employees and to act as the primary interface between the internal operations of stakeholders and its clients. Providing services to the highest possible standards as well as representing the client and JLL values in appearance, presentation and manners.
You will take ownership and manage the front of house experience, help orient and settle new and visiting staff and support the facilities management team in providing a great workplace experience and provide the necessary support for business related events and community-based initiatives.
In this role, you will bring your people focused skills including strong stakeholder management and relationship building, continuous engagement and communications as well as your ability to proactively support the needs of our staff, clients and business partners. Your ability to proactively resolve queries and issues will be the cornerstone to your success in this role.
Customer Service:
1. Greet, assist and direct candidates/new hires/visitors and the general public to the appropriate staff member.
2. Receive, direct and relay telephone, email and other queries.
3. Administration of parking spaces for visitors, employees (where applicable)
4. Arrange taxis for client staff and visitors as requested.
5. Book onsite meeting rooms and hospitality as per client requests and according to site procedures.
HSE, Security & Quality:
6. Liaise with site managing agent and site security.
7. Completing Inductions for HS&E.
8. Demonstrate permanent high level of security awareness, knowledge of emergency evacuation procedures, procedures for visits from local authorities as well as general Health & Safety.
9. Issuing of ID and access badges for new hires/vendors/visitors and maintaining record of same.
10. Monitor and maintain office and badge consumables in line within agreed stock levels.
11. Maintain the security sign-in book.
12. Carry out site induction, for new starters, act as the first line of support for any concerns raised.
13. Understand & actively support JLL’s Quality Management program.
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Location:
On-site –Derby, GBR
If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table! If you require any changes to the application process, please email or call + 44 ( 0 ) 20 7493 4933 to contact one of our team members to discuss how to best support you throughout the process. Please note, the contact details provided are to discuss or request for adjustments to be made to the hiring process. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.
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