Purpose of the job
The main purpose in this role is to deliver a range of employability skills courses to unemployed trainees which will ultimately support them in their goal of securing long term sustainable employment. This role involves working as part of a team, enabling individuals to develop the key skills that will make a real difference to their lives and their future employment. Engaging motivating and inspiring small and large groups of trainees with different learning styles and needs in both short sharp sessions and longer programme type training. Training is delivered to a high level of competency in order to achieve performance targets and linking with all teams across the Trust.
Person Profile
You will have experience of working with people with a diverse range of employment support needs. With excellent facilitation skills, strong knowledge of group work and group dynamics you will be aware of the barriers people face. You will be organised and methodical in developing training sessions/plans along with experience of managing groups, resources and materials. You will be a proven team player with creativity and enthusiasm for training. You will motivate, inspire and engage large groups of clients with different learning styles and needs. You will be an excellent communicator and motivator, confident and self-motivated, and have a passion for working with people to help them achieve their full potential.
Principal Activities
• To deliver and evaluate training programme content to meet the needs of our learners and contracts across multiple sites.
• To feed into the continuous improvement of training programme content and associated materials to help drive performance and quality of provision.
• To ensure that all activities are designed, planned and delivered effectively, enabling all learners to meet agreed goals.
• To assist in the achievement of contractual performance targets through delivering against a range of contract measures.
• To work in conjunction with the training team and Employability Support Workers to plan, prepare and complete all necessary documentation to ensure adherence to contract / quality compliance, awarding body and inspection requirements.
• To take part in relevant in-house training including observations within the training team and working within the values and practice principles of the Trust
• Contributing to an environment of trust where communication and sharing of knowledge and best practice is encouraged and where there is a willingness to tackle and resolve problems.
• Manage group dynamics and inspiring group and individual expectations.
• Facilitate learning and encourage active participation.
• Build rapport with learners to encourage independent learning.
• Prepare and collate all resources to ensure effective delivery.
• Effectively manage learner development, attendance and challenging behaviors.
• Conduct all duties in accordance with Trust Equal Opportunities, Health and Safety and Quality Management policies.
Competencies
The role will include a range of training subjects such as health and safety, health and social care training, emergency first aid, customer care, personal development programmes or other training as appropriate. The successful applicant will have:
• Experience in delivering one to one and group sessions and understanding of
group dynamics
• The ability to devise appropriate, interesting and meaningful learning activities.
• The ability to devise appropriate session plans.
• Excellent communication and interpersonal skills.
• The ability to respect and respond to the diverse needs of clients on training
programmes.
• Experience in giving constructive feedback.
• Excellent customer service
• The ability to positively address/challenge inappropriate behavior.
• The ability to adapt to different learning styles.
• A1/A(D32/D33) and V1(D34) Assessor/Verifier Awards or willingness to work
towards these units.
Desirable
• Experience working within employability/coaching as trainer or work coach or employment support worker
• Experience and understanding of at least one of the subject matters above in some capacity
Performance targets
• Completed training as per contract requirements
• Achieving relevant training certificates for clients
• Encourage clients to progress to formal qualifications.
Quality targets
• In house practice monitoring through observation, quality of learning and relevance to training materials and learner feedback.
Accountable for:
• Managing group and one to one sessions.
• Management of resources and materials.
• Delivering agreed training programme according to the specific contract targets
• To ensure all relevant data on training is recorded accurately on Hanlon