Job summary
The post holder will support the Head of Procurement, and Central Sourcing Teams in providing a service through customer service and the processing of orders. Responsible for the purchase of selected goods and services in accordance with Procurement policies and procedures by obtaining and analysing quotations, processing orders/entering data in line with the COM, onto the computerised purchase order system achieving financial and performance targets. Assist in the acquisition of routine and non-routine goods and services for Health Board/Trust's, recommending sources of supply and savings opportunities to customers, ensuring efficiency and demonstrating value for money in accordance with the Standing Orders/Standing Financial Instructions, EC Directives and all other relevant legislation. Undertake the negotiation of non-compliant Non Pay expenditure in accordance with Standing Orders/SFIs and all other relevant legislation, to ensure reduction in non-catalogue requests and increase in catalogue usage. Assisting the Procurement Business Relationship Team in the delivery of the Health Board's/Trust's Cost Improvement Non-Pay savings plans.
The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.
Main duties of the job
The successful candidate will have experience working in a busy office environment with an understanding of basic purchasing principles, will provide an efficient and professional customer service, which delivers on-going cost efficiencies/benefits in line with the Procurement teams' objectives. A member of the Team, who will be required to adopt a flexible approach to any activities undertaken, which will require the exercise of initiative, although operating within procedural guidelines. Liaison with staff at all levels within the stakeholder organisations, other NHS staff and external suppliers.
Skills required for the role include attention to detail, working to deadlines (time management skills) and the understanding and use of multiple operating systems (IT literacy important).
About us
At NHS Wales Shared Services Partnership we expect everyone to embrace our values of Listening and Learning, Working Together, Taking Responsibility and Innovating.
Our organisation encourages an agile working approach and we pride ourselves on being a learning organisation motivated by continuous improvement.
We are committed to creating an inclusive workplace that values equality, diversity and inclusion, focussing on the wellbeing and belonging of our people.
Excellent customer service is something we strive for, for both our internal and external customers.
Offeringa comprehensive benefits package, there is something for everyone. To find out more about working for us, the benefits we offer and guidance on the application process please visit
NWSSP work in an agile way where possible, all posts will have a contractual base but as part of agile ways of working that may mean working from home and other locations. We also look at how we balance flexibility with community, and how to manage opportunities to learn from each other.
Job description
Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.
Person Specification
Qualifications and Knowledge
Essential
1. A Level qualification OR Educated to NVQ Level 3 OR Advanced certificate in procurement and supply OR Ability to demonstrate understanding of or has worked within a role that includes basic purchasing principles, stock control, and customer care
Desirable
2. Knowledge of Oracle Financial Management Systems.
3. Environmental Purchasing
Experience
Essential
4. Experience in a busy office environment
Desirable
5. Previous NHS Finance and/ or Procurement experience
6. Quality Assurance
7. Use of Financial Management Systems
8. Experience in a procurement function
Skills and Attributes
Essential
9. Demonstrate confidence in using figures
10. Ability to use a range of IT software packages such as Microsoft Excel & Word
11. Effective time management and organisational skills
12. Excellent written and oral communication skills
13. Able to organise own and others workload efficiently.
14. Ability to communicate with staff at all levels and disciplines in the organisation.
15. Ability to work as a member of a team and own initiative.
16. Capacity for sustained concentration.
17. Ability to establish good relationships.
18. Ability to deal with stressful situations and irate suppliers and to demonstrate customer care skills.
19. Accurate with attention to detail
Desirable
20. Welsh Language Skills are desirable to level 3 in understanding, speaking, reading and writing in Welsh
Other
Essential
21. Motivated
22. Adaptable and Flexible approach to work
23. Ability to travel across sites in a timely manner
Desirable
24. Willingness to undertake further studies and attend personal development courses
25. Deliver excellent customer service to our internal and external customers, helping us to maintain the customer service excellence standard