Situated in the picturesque village of Fatfield, Washington, overlooking the banks of the River Wear, The Havelock Arms is a renowned establishment known for its exceptional food and inviting ambiance. With a stellar reputation both locally and beyond, we are in search of a talented leader who can harness the pubs potential and foster strong community engagement.
Position:
We are seeking a passionate publican to lead The Havelock Arms, driving both its food and beverage offerings while nurturing its role as a cherished community hub.
Responsibilities:
* Oversee all aspects of pub operations, including managing a bustling food operation and maintaining a welcoming atmosphere in the bar.
* Engage with the local community and build lasting relationships with patrons, businesses, and organizations.
* Ensure outstanding customer service is at the forefront of every interaction, inspiring the team to deliver excellence.
* Collaborate with an Operations Manager to define goals, uphold standards, and create a standout guest experience.
* Take ownership of the pubs unique character and work to amplify its identity within the community.
Requirements:
* Experience in pub management, with a focus on both food and beverage operations.
* Strong leadership skills, with the ability to motivate and develop a team.
* Passion for delivering exceptional customer experiences and building strong community ties.
* Business acumen and the ability to drive revenue growth and profitability.
* Flexibility to adapt to the pubs distinct character and contribute to its ongoing success.
The Pub
Nestled in the charming riverside village of Fatfield in Washington, The Havelock Arms stands as a well-known landmark in the community. Drawing both locals and visitors, the area boasts a vibrant scene of pubs, bars, and restaurants along the picturesque riverside, making it a hub of activity year-round. With its prime location, The Havelock Arms attracts a diverse clientele, including local residents, businesses, and commuters from nearby cities such as Newcastle upon Tyne and Sunderland.
The pub itself exudes traditional charm with its attractive, classic design, accentuated by a spacious glass-fronted restaurant extension that commands attention as you stroll along the riverside. Anticipating the evolving needs of its patrons, the trading areas are set to undergo refurbishment in the near future, promising a comfortable bar area and an expansive restaurant space to cater to the growing demand for dining experiences in the area.
In addition to its thriving business prospects, this remarkable pub opportunity includes private accommodation comprising two bedrooms, a private lounge, and a kitchen, providing an ideal living space for the prospective publican.
The Partnership
Ready to run your own business, manage your own team and define your own wage structure? Love working closely with an Operations Manager to build an incredible pub legacy with uncompromising standards and stand out guest experience? Then the Punch Management Partnerships is the perfect option for you.
Alongside tonnes of day to day support and a brilliant framework to grow the business, we provide an uncapped cut of top line turnover to pay yourself and your team in exchange for your Management Company providing the management services at the pub its your structure to own, subject to management company costs including, but not limited to, staff costs, minor repairs and maintenance at the pub, security/door staff and insurance. We understand how important it is for a Management Company to completely own their own team.
In our Partnerships, we love pub obsessed entrepreneurs that help us lead the industry. We love to partner with people that help us create pub legacies that stand the test of time and become the hub of their community. We get that every pub has its own distinct character, so your Operations Manager will work closely with you to understand the true identity of your business, we can then help support you amplifying this, its a partnership after all!
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