Carbon60 are currently recruiting for a Customer Operations Advisor (Stores-Based role) to join our client on the Midlands Quarry Products site in Ellistown, Coalville. Our client is a large engineering company with over 200 sites across the UK and Ireland and provides a wide range of engineering services.
This Customer Operations Advisor role is available on a 12-week temporary to permanent basis working Monday - Friday 08:30 - 17:00, 40 hours/week, on-site. Should you be successful in your probation period of the temporary contract, you will be offered a permanent position.
You will be providing customer support to our client's team to help meet customer requirements and answer queries by being a point of contact. You will be responsible for stock-related responsibilities in the stores area on site, receiving deliveries, stock checking, expediting and processing orders. Stores or warehouse experience are essential for this role, as well as a competent level of IT literacy to be trained to use in-house ordering systems eventually on-site. Good communication skills as well as experience in a stores/warehouse environment are required to succeed in this stores based customer facing role.
ABOUT THE ROLE:
Being initial and key point of contact for the customer
Responding to client enquiries and requests - non-stock, across multiple vendors.
Keep order expediting up to date.
Receiving deliveries - using computer systems to log deliveries received. Allocate to co...