Job summary We are seeking a motivated, committed and enthusiastic individual to provide prescribing administrative support at Telford Substance Misuse and Recovery Service (Stars). Our aim is to provide high-quality, planned care to individuals experiencing substance misuse problems in order to improve their health and wellbeing and to support their recovery; the role of Prescribing Officer/Administrator will be integral to achieving this. The main responsibilities of this role include providing general administrative support to the service, prescription management including the generation of prescriptions and information input into the clinical record system and working collaboratively with the team and community pharmacists. You will be able to demonstrate excellent communication skills, be proficient in the use of information technology and able to work with minimal supervision. You will be working within a multi-disciplinary team which requires flexibility, the ability to both prioritise and adapt according to service need. Main duties of the job Part-time administrator (working 22.5 hours per week) for Inclusion Telford Stars. The post holder will provide an effective and efficient clinical administrative service to the substance misuse services in Telford. The post holder will show a willingness to assist others, be a key member of the team with a requirement to work in other administrative areas as appropriate as directed by their line manager. Working within the service can at times be a stressful environment, by way of managing the printing of prescriptions, the administration of prescriptions, ensuring an efficient and effective audit trail, telephone calls, visitors, meetings and numerous daily urgencies. The post holder requires the ability to work under pressure, with conflicting demands at times. About us Inclusion, created in 2002 is part of the Specialist Services Care Group of Midlands Partnership University NHS Foundation Trust (MPFT). We provide caring and effective services across England, including, West Yorkshire, West Midlands, East Midlands, West Mercia, Thames Valley, Hampshire, Isle of Wight and Thurrock, Essex. We support individuals, families and communities who are affected by addiction, crime, mental health or need treatment for their sexual health. We believe that the individuals and families who use our services should receive high quality, committed and inclusive care, realising all the benefits a modern NHS organisation can provide. We work with patients and our staff teams to achieve the best outcomes we can. We invest heavily in training and development, and the wellbeing of our people, both staff and service users is central to who we are. Here at MPFT, we are proud of the comprehensive wellbeing and lifestyle support offer available, in addition to in-house training and coaching support. Our services are robustly governed, evidence-based, inclusive, and designed and provided in conjunction with service users. We are committed to providing the best service we can, and if you share our values, we want you on our team Date posted 07 April 2025 Pay scheme Agenda for change Band Band 3 Salary £24,625 to £25,674 a year per annum, pro rata Contract Permanent Working pattern Part-time Reference number 301-IT-25-7118207 Job locations Whitechapel House Whitechapel Telford TF2 8QZ Job description Job responsibilities Please see the Job Description for further details, a summary is below: Provide comprehensive clinical administrative support to Community substance misuse services in Telford. Provide confidential and efficient word processing service, including the preparation of prescriptions, clinical letters, reports, etc, from a variety of sources including manuscripts, audio etc. Print sort and prepare for deliver, collection and post, prioritising and screening urgent prescriptions. Administrate the clinics, preparing and posting apts at appropriate Prioritise and amend prescriptions changes as appropriate14. Provide a full range of office tasks including inputting and printing and administration of prescriptions, filing, photocopying, faxing and scanning. The daily use of clinical system Illy, Carepath. Job description Job responsibilities Please see the Job Description for further details, a summary is below: Provide comprehensive clinical administrative support to Community substance misuse services in Telford. Provide confidential and efficient word processing service, including the preparation of prescriptions, clinical letters, reports, etc, from a variety of sources including manuscripts, audio etc. Print sort and prepare for deliver, collection and post, prioritising and screening urgent prescriptions. Administrate the clinics, preparing and posting apts at appropriate Prioritise and amend prescriptions changes as appropriate14. Provide a full range of office tasks including inputting and printing and administration of prescriptions, filing, photocopying, faxing and scanning. The daily use of clinical system Illy, Carepath. Person Specification Qualifications Essential NVQ 3 in Business Admin, finance, customer care or relevant experience Possesses a recognised typing qualification (RSA II typing or equivalent) or can display word processing skills to an equivalent level of competence Experience Essential Previous secretarial / administrative experience Desirable Previous experience of working within the NHS Person Specification Qualifications Essential NVQ 3 in Business Admin, finance, customer care or relevant experience Possesses a recognised typing qualification (RSA II typing or equivalent) or can display word processing skills to an equivalent level of competence Experience Essential Previous secretarial / administrative experience Desirable Previous experience of working within the NHS Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Inclusion Address Whitechapel House Whitechapel Telford TF2 8QZ Employer's website https://www.mpft.nhs.uk (Opens in a new tab)