Ready to make an impact and build lasting client relationships? At Ground Control, we’re not just about meeting targets — we’re about creating real connections with our clients and helping them thrive. If you’re a customer service or office professional with a passion for relationship-building, this is your opportunity to take your career to the next level in a role that’s both rewarding and dynamic What You’ll Do: Build and nurture strong client relationships that lead to long-term success. Take ownership of client contracts, ensuring they are profitable and sustainable. Generate revenue and new leads by identifying opportunities and collaborating with our business development team. Manage projects and oversee contracts to ensure timely delivery within agreed service levels. Support a thriving team with performance reviews, team goals, and recruitment efforts. What We’re Looking For: Previous customer service or office experience — we want someone who knows how to connect with people and get things done. Strong communication skills and a desire to help clients succeed. A results-driven approach with the ability to multitask and manage competing priorities. Proficiency in Microsoft Office (Excel, Power BI, MS Teams). Why You’ll Love It Here: Work in a dynamic, supportive office in Billericay, with three days a week in the office to foster collaboration, innovation, and relationship-building. Flexibility and Growth: While we’re all about client success, we’re equally passionate about helping YOU grow and thrive with opportunities for training and advancement. A Focused, Client-Centric Role: Take pride in directly impacting client satisfaction, solving problems, and generating meaningful results. How to Apply: We’d love to hear from you To make an application click on the Apply Now button below to send us your CV. Join us and become a key player in a thriving, forward-thinking company