Hard Rock Cafe Piccadilly Circus is currently looking for a Sales and Marketing Coordinator to join their team.
The Sales & Marketing Coordinator will be responsible for supporting the Cafe Sales & Marketing team while taking ownership of specific initiatives to drive sales. Hard Rock Cafe is looking for someone who wants to work in a fun, energetic, and fast-paced environment.
Key responsibilities:
1. Assist with ongoing projects and support the Sales and Marketing Managers on execution of events / brand activations
2. Actively engage in the Tour & Travel industry and proactively lead Tour Guide & Concierge Programme
3. Partner with Sales & Marketing Manager in prospecting calls to Corporate accounts, convention/meeting organizers, and previous bookings
4. Assist in execution and attend buyouts, functions, and designated parties to provide support, ensure guest satisfaction, and promote future business
5. Attend / facilitate trade shows and networking events
6. Work with the Sales & Marketing Assistant, handling incoming inquiries via telephone and email, managing our reservation systems Open Table and Sales Force, and coordinating the full cycle of group bookings – from proposals through to payments
7. Create function sheets, liaise with our operations and finance team, maintain sales databases, and handle reporting
8. Experience and understanding of digital platforms
9. Hospitality and CRM knowledge is a bonus
10. Presentation of a professional image to guests, clients, and potential function coordinators
11. Possession of a take-charge attitude tempered with diplomacy
12. Ability to work independently while ensuring that managers and/or clients possess the pertinent information for the execution of a successful event
13. Must possess strong communication and listening skills, excellent reading and writing
14. Multiple language abilities a plus, fluency in English required
15. Must have a valid EU work permit to work in this location
About Hard Rock Cafe: The first ever Hard Rock Cafe opened its doors on Old Park Lane in London in 1971. Still to this day, it offers the best authentic American cuisine and the most valued collection of rock’n’roll memorabilia in the world. They now have five company-owned Hard Rock Cafes in the UK: Old Park Lane and Piccadilly Circus in London, Edinburgh, Manchester, and Glasgow. Catering to tour groups of all sizes, Hard Rock Cafe offers a variety of set menus to suit all clients' needs. All Cafes are available for private hire.
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