In your first three months, you will get to know the charity well and figure out who our current supporters are. You will devise a plan for how you will use your experience to raise money, with a focus on building our challenge and events portfolio. You will also start building good relationships with key people inside and outside Little Hearts Matter, including networking within the Birmingham and West Midlands business community.
Post: Fundraising Manager (Corporate and Events)
Based: Birmingham, with flexible/hybrid working
Responsible to: Chief Executive
Salary: £35,000 to £41,250 (pro rata)
Hours: 28 hours per week (.8 FTE)
Annual Leave: 25 days plus eight statutory bank holidays (pro rata)
Job Summary
This year, and every year, as many as 600 families in the UK will learn that their child has only half a working heart. These children have one of the most complex of all heart conditions, and there is no cure. Families in this situation need care and support to understand the information, make important treatment decisions, and meet the everyday challenges of living with half a heart can bring. That is why Little Hearts Matter exists. We wrap a blanket of understanding and care around families at every stage of their half a heart journey. We are always here when they need us.
Without donations, Little Hearts Matter would not be able to offer our services, free of charge, to support individuals and families across the UK. We do not receive any government funding for our work. Our fundraising team is essential to raising these vital funds—over £440,000 annually. A better future for seriously ill children starts with you, our Fundraising Manager, within our three-person fundraising team.
By the end of your first year, you will have put your plan into action, continually improving it as you go. You will have built up our events and challenges portfolio, connected with donors, found new supporters, and tried out different ways to bring in funds and hit your target. You will have monitored your progress, using goals to measure success, and adjusting the plan when needed. Alongside this, you will have worked with the team to boost Little Hearts Matter’s profile and impact so that fundraising efforts can keep going strong in the future.
About Little Hearts Matter
Little Hearts Matter (LHM) is a national charity with over 7000 members. We are the only charity in the UK that offers support and information to, and represents the needs of, children and families following a diagnosis of single ventricle heart disease (half a working heart). These congenital cardiac conditions can never be cured, even following repeated surgery, so the children must learn to live within the restrictions that their disability and fears for their future create. LHM is there to support the children, and their families, through their hopes and aspirations and the gradual realisation that they will never have the same life as their peers.
Specific areas of responsibility
Working as part of the fundraising team, the Fundraising Manager will:
1. Be responsible for their own portfolio of supporters, maintaining and growing income, regularly forecasting income and expenditure against agreed targets (circa. £200,000+ annually).
2. Proactively manage and grow relationships with diverse corporate and community supporters, delivering tailored propositions where appropriate, providing excellent relationship management to maximise their impact and long-term engagement.
3. Build excellent working relationships with regional partners, supporters, and volunteers, to maximise the impact of their own fundraising and identify new opportunities through their networks.
4. Develop and lead on exciting and engaging events, challenges and appeals to support the Fundraising team meeting its financial objectives.
5. Work collaboratively with the Chief Executive, Head of Service and Grants Manager to ensure synergy in planning and delivery of income generation targets.
6. Maintain accurate records of supporter interactions on the CRM system to deliver exceptional supporter experience and harness the value of data.
7. Attend events, including out of hours working where necessary (compensated by Time in Lieu).
8. Be a passionate ambassador for Little Hearts Matter, always maintaining the highest level of professionalism.
9. Ensure all Fundraising activity complies with the Fundraising Code of Practice, GDPR guidelines, EDI principles, and other relevant regulations, guidance, and policies.
10. Provide line management for the Fundraising Coordinator (.6 FTE).
Key Requirements
Essential
1. Excellent relationship management
2. Strong and effective communicator capable of talking to a range of people with sensitivity and discretion
3. High IT proficiency (Excel, Word, CRM)
4. Strong written communication across multiple channels for marketing and stewardship
5. Commercial acumen, with the ability to maximise opportunities for LHM
6. Excellent team working, with the ability to work confidently alongside a range of charity stakeholders
7. Proven ability to multi-task, work in a busy environment, and problem solve
Desirable
1. Digital marketing
2. Analysing and reporting on financial performance
Experience
Essential
1. Devising and delivering a strategy to successfully achieve a six-figure income target
2. Project or events management
3. Working in a fundraising environment
4. Working in a relationship or account management role, or leading the delivery of partnerships
5. Creating new initiatives to drive/deliver income growth
6. Managing conflicting priorities
7. Collaborating with multiple stakeholders
8. Working in a customer service-oriented environment
9. Working for a health or disability charity
Knowledge
Essential
1. Understanding of Charities Act, Fundraising Code of Practice, relevant sections of GDPR regulations and other relevant legislation and guidance
2. Best practice in corporate and community fundraising
3. Use of databases/CRM to support and drive fundraising
4. Understanding of Equality, Diversity and Inclusion principles and a commitment to apply them
Benefits
• Holidays: 25 days annual leave in addition to eight bank holidays (pro rata).
• Parking: free parking space at head office.
• Working patterns: flexible and hybrid working patterns are supported.
• Pension: enrolment in the People’s Pension plan after three months.
• Career development: you will have opportunities for mentoring and training to stay up to date with the latest fundraising trends.
CV to be sent to Lisa Davies, Chief Executive. lisa@lhm.org.uk. Please feel free to email Lisa to arrange an informal chat.
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