Ready to revolutionize healthcare, making it faster and more accessible than ever before? How we started: Back in 2013, our founder Dwayne D’Souza saw an opportunity to give people faster and more convenient access to medications using technology. We've grown rapidly since our inception, without any external funding whatsoever – achieving profitability through innovation and a highly disciplined approach to growth. Where we are now: We’ve earned the trust of millions of people worldwide through our top-selling products and well-known brands: MedExpress, Dermatica, ZipHealth, RocketRX, and Levity. A lot of our success is down to having our own pharmacies, manufacturers and products – spearheaded by leading in-house medical teams, researchers and pharmacists. Our 2023 global revenue was $80m, and we’re set to more than double this in 2024 as we look to surpass $200m and positively impact the daily lives of more people than ever before. There’s never been a more exciting time to join HeliosX. Where we’re going: Over the next five years, you’ll support our goal to become a world-leading healthcare partner, deepening our customer relationships, expanding into new countries, and diversifying our product portfolio to treat more conditions. You’ll be part of helping more people access prescription treatments and, most importantly, making personalised care better, quicker and easier for everyone. Come be a part of making our dream of easier and faster healthcare a reality The Opportunity HeliosX is looking to hire a Demand Planning Manager to own the planning and forecasting processes within the business, while establishing a holistic sales and operations planning function (S&OP) across all brands and geographies within the Group. The role will be responsible for the creation and management of forecasting, purchasing, and capacity planning inputs / calculations. This is an entirely new role for HeliosX and is a key part of our journey in building operational maturity as we scale. This is a full time, permanent role with hybrid working. You will be expected on site in our offices in the Midlands OR Central London once per week, with the rest of the time spent working from home. What you'll do Work with commercial, Finance, Product and operational management teams to define standard processes and global forecast requirements across buying, manufacturing, and fulfilment operations Create and manage the tools, trackers, and dashboards used across a number of teams to plan labour, activity, and costs Work closely with commercial and Product teams to bring their input into the demand profiles and develop the right cadence of reviews Ongoing governance, audit, and continuous improvement of all the demand and inventory planning workstreams, including the use of ERP systems Set up and run monthly S&OP meetings with Growth and other relevant teams Review item forecasts for new, existing, and discontinued products Collaborate with retail, consumer sales, and Operations teams to facilitate effective demand planning Prioritise production and purchasing based on supply chain deficits, product demand, and sales forecasts Propose and implement solutions to improve demand forecast accuracy Provide actionable data analysis to support business cases for demand plans using data-driven methods. What you'll bring to HeliosX Proven experience in a manufacturing / supply chain / logistics planning environment, ideally within pharma or FMCG Deep knowledge of demand planning, inventory modelling, and product forecasting approaches and best practice Hands on experience creating, developing, and embedding S&OP processes / tools, alongside partnering with stakeholders to secure timely and accurate inputs Exposure to high growth and/or multimarket business operations, with high scale and complexity High level of data literacy, with advanced Excel/Google Sheet proficiency and experience with SQL; knowledge of other data platforms / visualisation tools a bonus Knowledge of statistical methods and approaches to root cause analyses High attention to detail, ability to work autonomously, and an eye for continuous improvement Strong business accumen and exceptional communication / stakeholder management skills. Life at HeliosX At HeliosX, we want to improve healthcare for everyone, and to do this we need a team of brilliant people who share that ambition. We are currently a diverse team of engineers, scientists, clinical researchers, physicians, pharmacists, marketeers, and customer care specialists committed to our mission - but we need more talented folks to join us, if we want to achieve our global ambitions Aside from working with our all-star team, here are the other benefits of coming on board: Generous equity allocations with significant upside potential 25 Days Holiday ( all the usual Bank Holidays) Private health insurance, along with extra dental and eye care cover Pension scheme Enhanced parental leave Cycle-to-work Scheme Electric Car Scheme Free Dermatica and MedExpress products every month, as well as family discounts Home office allowance Access to a Headspace subscription, discounted gym memberships, and a learning and development budget (alongside a free Kindle and audible subscription) LI-Hybrid LI-Senior