Claims Handler / Paralegal Legal 500 Firm Excellent Career Progression Award Winning Law Firm TSR Legal are currently partnering with a top tier legal 500 who are looking to recruit a Claims Handler/Paralegal to be based in the Exeter office. As a Claims Handler/Paralegal you will be responsible for providing claims handling, resolution, and management services for a leading professional indemnity firm. Key Responsibilities of the role include: Investigating the professional liability claim's nature, assessing insurance policy coverage, and devising a strategy for resolution and setting insurer reserves based on likely outcomes. Maintaining close communication with insured parties and their insurance brokers to foster strong commercial relationships aligned with our client's brand values. Collaborating closely with the lawyers in Financial & Professional Risks team and escalating issues as necessary with our insurer client. Updating both electronic and paper records with claim details. Providing regular updates to insured parties and brokers verbally and in writing, adhering to client service level agreements. Proactively and efficiently managing claims. Undertaking additional duties as required, appropriate to the role's level. Skill Set: Proficiency in Microsoft Office applications such as Word, Excel, and Outlook. Advanced typing skills and the capability to produce correspondence and documentation independently. Experience in handling solicitors' claims. Familiarity with the claims handling (pre-litigation) aspects of a file. Previous experience in defending insurance claims. To be considered for this role, our client is requiring an individual with strong legal and analytical skills, previous experience of working as a Case Handler within a law firm or insurance company. If you believe you have the skill set required, please apply to this advert or contact Rachel Phillips, Associate Director at TSR Legal for a confidential discussion on 02920 388100 / .