APPRENTICESHIP PURPOSE
To gain a complete and thorough understanding of the operations and processes of an Edmundson Electrical Ltd business, including a working knowledge of the warehouse environment, gaining of product knowledge, serving customers on the trade counter, dealing with customers on the telephone and working in sales support functions such as administration, quotation management and telephone sales.
MAIN RESPONSIBILITIES AND DUTIES
Warehouse
1. Picking and packing customer orders
2. Receiving and booking in deliveries from suppliers
3. Stock checks (including stock taking)
4. Loading and unloading of vehicles
5. Dealing with customer returns and stock cleanses to suppliers
6. Keeping the warehouse clean, tidy and observing all health and safety policies and procedures
Trade Counter
1. Serving customers
2. Stock and merchandise the trade counter with profitable ‘add on’ products
3. Keeping the trade counter clean, tidy
4. Organise promotions and other customer incentives/events
Office
1. Serving customers on the telephone
2. Processing purchase invoices, debit notes and purchase orders
3. Processing customer invoices and credit notes
4. General office administration tasks
DESIRED SKILLS, KNOWLEDGE AND BEHAVIOURS
1. Natural curiosity and willingness to learn
2. A ‘can do’ attitude
3. Working alone unsupervised as well as in a team
4. Excellent time keeping
5. A good problem solver
6. Being proactive
7. Ability to take and follow instructions
8. Good communication skills
PERFORMANCE MEASUREMENT INDICATORS
1. Understanding of the business operations
2. Effective performance of the role/function
3. Accuracy of work
4. Time management and attendance
5. Gaining of new skills and knowledge
6. Standards of behaviour
WORKING HOURS
1. 08:00 – 17:00
2. 40 hours max.
FUTURE PROSPECTS
At the end of the apprenticeship, skills and knowledge are assessed. If the required standards are met, then a formal qualification is awarded and an excellent opportunity to build a long, successful career with the company awaits.
Job Types: Full-time, Apprenticeship
Pay: £7.40-£13.15 per hour
Schedule:
* Monday to Friday
Education:
* GCSE or equivalent (required)
Licence/Certification:
* Driving Licence (preferred)
Work Location: In person
Reference ID: Scott Coppola Apprenticeship
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