Installs & Sales Support Administrator Contract Type: Permanent, 35 Hour week, Monday - Friday Location: Essendine, Rutland Salary: Competitive Day-to-day of the role: Liaise with wholesalers, sales personnel, and customers to set up electronic ordering and coordinate new installations. Work closely with engineers and hardware teams to schedule installation dates and manage equipment orders. Generate invoices for equipment sales and installations. Handle direct debit and card payment processing, ensuring accurate data entry into our database. Provide data input assistance and support the sales team with lead management. Maintain and update CRM daily, ensuring all interactions and sales leads are logged accurately. Produce weekly CRM reports for the manager. Assist Customer Services with fuel integration sign-ups and liaise with the Installation team. Advise customers on partner services, additional equipment, and upsell opportunities. Respond to marketing campaigns with outbound sales calls and promote Local Loyalty services. Required Skills & Qualifications: Strong educational background. Proven track record in customer service and administrative roles. Excellent communication skills, confident in interacting with various stakeholders. Highly motivated, organized, and reliable with a structured approach to problem-solving. Ability to work independently and as part of a team. Good understanding of accounts and finance principles is advantageous. Benefits: Competitive salary with yearly reviews. Commission on equipment sales and twice-yearly bonuses. Flexible working environment. 25 days annual leave plus bank holidays and a Long Service Award. Life assurance and a pension scheme with 3% employer contribution. Access to an on-site recreational room and various team-organised events. To apply for the Installs & Sales Support Administrator position, please submit your CV and cover letter detailing your relevant experience and why you are interested in joining our team.