Role: Facilities Manager Administrator
Location: Harborne, Birmingham
Contract: Full time, Permanent
Salary: £30,000 per annum
As an FM Administrator, you will play a central role in the operational delivery team, providing essential administrative and technical support. Embedded within the customer's site, you will build strong relationships, resolve queries, and ensure the seamless delivery of our contracts. This is a dynamic, customer-focused role where your efforts will directly impact the success of our services.
Your responsibilities will include:
1. Coordinating access requirements to ensure statutory compliance is maintained.
2. Managing and updating the CAFM system to guarantee data accuracy.
3. Progressing tasks from initiation to closure.
4. Being a key point of contact for regional staff, offering exceptional support.
5. Preparing detailed reports and supporting audit and assurance activities.
6. Collaborating with supply chain partners to ensure timely service delivery.
7. Overseeing financial transactions and assisting with billable works by creating quotes and maintaining accurate documentation.
8. Supporting the Helpdesk and identifying and escalating remedial actions to relevant stakeholders.
Delivering excellent customer service will be central to your role, alongside promoting efficiency, compliance, and quality throughout all operations. Your contributions will ensure our contracts are delivered successfully, meeting and exceeding key performance indicators.
This is a site-based role, Monday to Friday, working within the client's office. You will be the representative for this site.
Candidate Requirements:
1. Strong background in either facilities management or repairs and maintenance administration.
2. Experience with CAFM systems, such as Maximo, and proficiency in Microsoft Office Suite are essential.
3. Ability to excel in stakeholder engagement, with an eye for detail, and strong organizational skills to handle reporting, financial management, and compliance information effectively.
4. Proactive and adaptable individual who can thrive in a fast-paced environment.
5. A full driving license is necessary to meet the demands of the role.
Package:
£30,000 package
25 days annual leave
Life assurance policy
6% employer matched pension contribution
Excellent career progression opportunities #J-18808-Ljbffr