Get AI-powered advice on this job and more exclusive features.
Growth: Perfect for someone eager to get stuck into operations, build expertise, and take on more responsibility as they progress.
Impact: You’ll be the go-to person for keeping operations running smoothly, from office management to reporting and supporting policy and process updates.
The Role
This is a hands-on support role where you’ll work closely with the Operations & Project Manager to keep everything running efficiently. You’ll handle admin, logistics, office coordination, reporting, and process updates, making sure the team stays organised and on track. It’s perfect for someone who enjoys keeping things structured, solving problems, and making sure nothing falls through the cracks.
You’ll also be the first point of contact for office-related needs, liaising with different teams, vendors, and suppliers to ensure everything is where it needs to be. If you like being the person people rely on to get things done, this role will suit you.
The Culture
This is a supportive, structured environment where organisation and efficiency matter. You’ll work closely with different stakeholders, from senior management to external suppliers, and play a key role in keeping the team on top of policies, processes, and operational reporting. It’s a great fit for someone who likes clear responsibilities, structured work, and having ownership over keeping things running smoothly.
What They’re Looking For
* Strong admin and coordination skills – you can juggle multiple tasks and keep things moving.
* Experience in office management, logistics, or supporting business operations.
* Confidence dealing with stakeholders at all levels – you’ll be communicating with internal teams and external suppliers.
* Good reporting and documentation skills – comfortable with updating policies, processes, and reports.
* A proactive, problem-solving mindset – you spot issues before they become problems.
* Proficiency in Microsoft Office (Word, Excel, PowerPoint) – you’ll need this for reports and coordination.
What You’ll Be Doing
* Supporting daily operations – handling admin, coordinating logistics, and keeping everything running smoothly.
* Managing office coordination – ensuring facilities, supplies, and office logistics are taken care of.
* Working closely with the Operations Manager to update and improve policies, processes, and documentation.
* Liaising with vendors and suppliers to manage contracts and ensure smooth office operations.
* Handling internal reporting and communications – keeping teams informed and processes aligned.
Working Arrangements
* Hybrid – 2 days in the office, with occasional travel to Birmingham as needed.
The Interview Process
* Stage 1: Initial HR conversation.
* Stage 2: Interview with the hiring manager
* Stage 3: Interview with the team
The company
A leading player in the financial services sector, known for innovation and efficiency, with teams supporting both local operations and large-scale projects.
Interested?
Don’t worry if your CV's not up to date, if this sounds like the right fit, let’s chat. Drop me a message at lee@ninedots.io or hit apply.
Seniority level
* Associate
Employment type
* Full-time
Job function
* Management and Manufacturing
Industries
* IT Services and IT Consulting, Financial Services, and Insurance
#J-18808-Ljbffr