The Receptionist will be responsible for providing clinic administration and reception support to patients attending Atherleigh Park Hospital and the Wigan Home Based Treatment Team. This will include receiving and greeting patients into clinic areas whilst recording the patient's attendance and clinical outcome on the PARIS system.
Main duties of the job
The Receptionist will be responsible for providing an appointment booking service to enable patients to book future appointments when leaving the department. Providing a confidential, efficient patient-friendly and outside agency contact service.
The post holder will be interactive with the General Public, Nursing, Medical staff and other Trust Administrative and Clerical Staff.
The post holder will ensure all reception processes are carried out in a timely and accurate manner to ensure an efficient Reception and quality service to all users.
Job responsibilities
* Pay Enhancements 30% additional for Evenings (8pm onwards) and Saturdays and 60% additional for Sundays and Bank holidays.
* 27 days annual leave plus bank holidays rising to 29 after 5 years and 33 days after 10 years.
* Cycle to work scheme.
* Salary sacrifice car scheme.
* Blue Light Card Discounts.
Person Specification
* Previous Reception Experience.
* 2+ years of administration background.
Experience
* Experience of working within NHS.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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