Freightserve recruitment are looking for a Export Operator for a major Freight Forwarder based in the Heathrow area.
Job Purpose:
To complete exports from start to finish working in the operations team
Key responsibilities:
* Arrange shipments as per customer instructions following customer SOP/Quotation
* Open job files as per customers and arrange collections
* Book all shipments will the airline
* Handle tie ups by ensuring secure cargo and handover to transport.
* Complete the MAWB’s - IATA, B2B & CONSOLIDATIONS
* Pre alert the customer and network
* Complete customs entries in accordance to compliance of HMRC
* Liase with airlines and handling agents
* Complete customs only for customers within KPI
* Manage multiple shared mailboxes
* Resolve queries in a timely manner to ensure shipment uplift
* To be able to follow customer SOP’s
* Support other areas of the operation when needed
* Air Import customs knowledge advantageous
* Operational Finance (Costing and Invoicing)
* Flexible and Adaptive approach
* Customer Focused at all times
Minimum Requirements:-
* Min 3 years freight forwarding experience
* In depth knowledge of air industry and customer requirements
* Export documentation start to finish
* Good customs knowledge
* Mailbox management
* Good organisation and ability to prioritise with team and meet deadlines
* Excellent...