Job summary Do you want a rewarding career, where you can make a difference? This is an exciting opportunity for people looking for a career in healthcare, who have little or no formal care work experience to train as a Healthcare Support Worker (HCSW). Its important that youre a caring and kind person with a genuine desire to help and support patients and their families. If this sounds like you, then you already have the attributes that make a great HCSW. As a Trainee HCSW, you will start your first four weeks with a training programme to build knowledge and youll gain experience prior to you starting in your role as HCSW. We will continue to support you to complete your Care Certificate and help settle you into the role. We have vacancies for HCSWs within our community hospitals and mental health inpatient units across Worcestershire. On completion of the four weeks training and experience, flexible working opportunities are available to discuss, with part time posts available from a minimum of 22.5 hours. Please see the attached New to Care fact Sheet for more information and application support. Please note the Trust will not provide sponsorship to work for this role, to apply you must have current right to work in the UK status. Main duties of the job Every day will be different, youll work alongside the rest of the team carrying out a wide range of tasks and assisting with care to support the needs of patients and their families. As a Trainee Healthcare Support Worker, you will: Undertake four weeks training and work experience to prepare for a substantive role as a Healthcare Support Worker. Attend all learning sessions and work towards completion of clinical skills checklist. Commence the industry-standard Care Certificate (to be completed within 12 weeks of commencing) Carry out assigned duties involving direct patient care in support of and supervised by a Registered Nurse or experienced Healthcare Support Worker. About us At Herefordshire and Worcestershire Health and Care NHS Trust, we are working together to deliver outstanding care. We run community hospitals and community health services across Worcestershire and provide mental health and learning disability services across both Herefordshire and Worcestershire. Our people (all 4500 of them) provide services for people of all ages, experiencing both physical and/or mental health conditions from over 100 sites. We will support you to thrive; offer flexible working options for a great work-life balance, help you fulfil your ambitions, and empower you to make positive changes within your team or service. We value diversity and encourage applications from people of all backgrounds, cultures, and ethnicities. What we offer; 27 days leave plus bank holidays, increasing up to 33 days with long service Generous NHS pension and enhanced pay when you work unsocial hours Flexible and agile working opportunities Great maternity, paternity, and adoption support Wide range of supportive staff networks Health and wellbeing opportunities If you would like to know more, please visit our website. Sharing your data - As a data controller we may sometimes need to process your data to pursue our legitimate business interests, for example to request a survey from you (optional), to support the Trusts understanding of where you gained interest in working for the Trust. Date posted 25 February 2025 Pay scheme Agenda for change Band Band 2 Salary £23,615 a year pro rata for part time Contract Permanent Working pattern Full-time, Flexible working Reference number C9798-1227 Job locations 2 Kings Court Charles Hastings Way Worcester Worcestershire WR5 1JR Job description Job responsibilities You will: Develop an understanding of the role of a Healthcare Support Worker and be able to carry out delegated nursing care under supervision of registered nurse or experienced Healthcare Support Worker. Develop an understanding of holistic person-centred care, including the relationship between physical health and mental health. Learn and practice the principles of confidentiality, dignity, privacy and respect for patients. Develop an understanding of a patients journey/pathway through the relevant service. Gain experience by participating in activities to meet occupational needs of the patients. Participate in training and gain experience related to delivery of personal care. Participate in training and gain experience undertaking, recording and reporting patients physical health observations. Participate in training and gain experience in patient safety observations and related policy. Participate in assisting qualified staff in emergency procedures and first aid. Where appropriate undertake safety intervention training. Understand the need to report any untoward incidence or accidents to the Registered Nurse. Demonstrate good understanding of the Mental Capacity Act / Deprivation of Liberties and applies principles to everyday practice seeking advice / guidance from the Registered Nurse or registered care professional as required. Demonstrate understanding of principles of consent and ensure valid consent is obtained prior to undertaking care. For full details of the duties and criteria for the role please refer to the job description and person specification attached. Job description Job responsibilities You will: Develop an understanding of the role of a Healthcare Support Worker and be able to carry out delegated nursing care under supervision of registered nurse or experienced Healthcare Support Worker. Develop an understanding of holistic person-centred care, including the relationship between physical health and mental health. Learn and practice the principles of confidentiality, dignity, privacy and respect for patients. Develop an understanding of a patients journey/pathway through the relevant service. Gain experience by participating in activities to meet occupational needs of the patients. Participate in training and gain experience related to delivery of personal care. Participate in training and gain experience undertaking, recording and reporting patients physical health observations. Participate in training and gain experience in patient safety observations and related policy. Participate in assisting qualified staff in emergency procedures and first aid. Where appropriate undertake safety intervention training. Understand the need to report any untoward incidence or accidents to the Registered Nurse. Demonstrate good understanding of the Mental Capacity Act / Deprivation of Liberties and applies principles to everyday practice seeking advice / guidance from the Registered Nurse or registered care professional as required. Demonstrate understanding of principles of consent and ensure valid consent is obtained prior to undertaking care. For full details of the duties and criteria for the role please refer to the job description and person specification attached. Person Specification Additional criteria Essential I confirm the following: I am able to commence 2nd June 2025. I can work full time for the first 4 weeks and travel to attend the required training in Evesham and Bromsgrove (5 days in week 1 and 1 day per week for weeks 2 to 4)? I have read the New to Care Programme information sheet? I understand that the Trust will not provide sponsorship to work in this role. Skills and abilities Essential Basic IT Skills Ability to clearly and accurately present written information Desirable Can you give us an example of when you have worked as part of a team and when you have used your own initiative? Experience Desirable Experience of working in a care setting. Knowledge Essential Can you tell us what your understanding of the role of a HCSW is and identify skills, abilities, and experiences you have gained in previous roles or in your personal life that can transfer or relate to the role of a HCSW. Qualifications Essential GCSE A-D or 3-9 in English Language/Literature or equivalent (Functional Skills Level 1 or above, Certificate in Adult Literacy at Level 1) GCSE A-D or 3-9 or equivalent in Mathematics (Functional Skills Level 1, Certificate in Adult Numeracy at Level 1) Will be expected to meet the Care Certificate standards within 12 weeks of commencing employment with the Trust. I understand that I will be asked to provide original certificates to verify my qualifications at point of offer. Person Specification Additional criteria Essential I confirm the following: I am able to commence 2nd June 2025. I can work full time for the first 4 weeks and travel to attend the required training in Evesham and Bromsgrove (5 days in week 1 and 1 day per week for weeks 2 to 4)? I have read the New to Care Programme information sheet? I understand that the Trust will not provide sponsorship to work in this role. Skills and abilities Essential Basic IT Skills Ability to clearly and accurately present written information Desirable Can you give us an example of when you have worked as part of a team and when you have used your own initiative? Experience Desirable Experience of working in a care setting. Knowledge Essential Can you tell us what your understanding of the role of a HCSW is and identify skills, abilities, and experiences you have gained in previous roles or in your personal life that can transfer or relate to the role of a HCSW. Qualifications Essential GCSE A-D or 3-9 in English Language/Literature or equivalent (Functional Skills Level 1 or above, Certificate in Adult Literacy at Level 1) GCSE A-D or 3-9 or equivalent in Mathematics (Functional Skills Level 1, Certificate in Adult Numeracy at Level 1) Will be expected to meet the Care Certificate standards within 12 weeks of commencing employment with the Trust. I understand that I will be asked to provide original certificates to verify my qualifications at point of offer. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Herefordshire and Worcestershire Health and Care NHS Trust Address 2 Kings Court Charles Hastings Way Worcester Worcestershire WR5 1JR Employer's website https://www.hacw.nhs.uk/careers (Opens in a new tab)