£16 p/hr Would you like to work amongst the action at Newbury Racecourse? You could be a part of the exciting and enthusiastic team of individuals that are the driving force behind delivering exceptional horse racing events. Working in one of these customer-facing roles, you will be involved in the delivery and sales of our delicious range of food and drink to our racecourse guests, balancing efficiency with product knowledge and ensuring customers are greeted with a smile. You will be working effectively alongside chefs, managers, and other employees of Newbury Racecourse to ensure a smooth delivery of service, to our guests. We have some important racing throughout the year to choose from, along with Corporate Events. Please see below for the 2024/2025 Newbury race season. November 2024 29th, 30th November December 2024 18th, 28th December January 2025 9th, 15th January February 2025 8th, 28th February March 2025 1st, 21st-22nd March April 2025 11th-12th April May 2025 16th - 17th May June 2025 12th, 26th June July 2025 3rd, 10th, 18th-19th July, 24th August 2025 5th, 15th-16th, 28th September 2025 19th-20th October 2025 24th-25th November 2025 6th, 28th-29th December 2025 17th, 29th Working Hours In this flexible and active role, you can pick and choose your shifts as you please. And you can even choose WHERE to work, with the opportunity open for you to work at any one of our 5,000 venues across the UK. Role responsibilities Daily tasks may include: - Providing a brilliant service for our guests - Swiftly resolving customer service complaints - Ensuring smooth communication between team members - Overseeing the floor, mitigating any issues smoothly - Motivating staff members & communicating with management - Cash-handling & administering refunds correctly Requirements You must apply with your CV - Previous supervisor experience preferred. - The ability to remain calm during high-volume periods - Enthusiastic & energetic - Excellent communication skills - High empathy and understanding of others - Excellent organisation skills - Over 18s only Why should you work with us? - Great opportunity to work in a friendly and fast-paced environment - Competitive pay, paid weekly - Be part of a great, supportive team - Gain some great transferable skills and work experience - Receive full training in Health & Safety, Hygiene and Manual Handling that are recognised industry-wide. - Access to Health & Wellbeing Support Programmes, including our Employee Assistance Programme. Apply online now via our short application form (only takes 1 minute). We will be in touch shortly and if successful, you could be working in one of our venues within a few days.