Are you looking for an ongoing role with a well- known company based in Bilborough? Please apply now We are looking for experienced administrators to join us as soon as possible. The roles that you will cover will be: Comply with departmental processes and procedures (using the ELMS system for sales order processing, service user account creation, client searches etc) Process and communicate incomplete sales orders Stock query investigation Processing and communication of the out of stock process Demonstrate effective communication to service users and prescribers Process written service requisitions/referrals from professionals Ensure filing is maintained and kept up to date as directed by the Team Leader Make sure that the delivery, collection and maintenance confirmation/posting routines are completed when needed Deal with costumer complaints Ensure that telephone queries The working days are Monday to Friday completing 37.5 hours which is covered working either 8-4 or 10-6, on a rolling alternate week basis, and it will also include alternate Saturdays with a day off during the week. So please make sure you are happy doing so. To be considered for this role, you must have the below: Experience working in a customer service environment Excellent communication skills both on the telephone and face-to-face Keyboard skills and data entry Experience working in a busy office environment Experience dealing with the general public on a daily basis Excellent administration skills. The rate of pay is £12.00 per hour. Please apply with your CV attached. About Quality Service Recruitment: We are proud to be one of the leading staffing agencies in the Midlands and South Yorkshire.With eight offices stretching from Hinckley to Rotherham, and a head office in Nottingham, we offer high-quality permanent and temp recruitment services with a unique insight into the local market.We started as a specialist recruiter of HGV drivers back in 1993 and quickly gained a reputation for excellent service evolving into the our business today