Job summary This is an exciting opportunity to work for Betsi Cadwaladr University Health Board as an Office Clerk on a permanent basis within the Endoscopy Team in Ysbyty Gwynedd. The successful candidate will be enthusiastic, highly organised, flexible to service needs as we are running a 7 day service and will develop a wide range of skills in several areas of administration including customer service, time management and electronic record keeping. Candidates must be able to maintain patient confidentiality and ensure a high standard of customer care at all times. The ability to speak Welsh minimum level 3 is essential for this role. Main duties of the job The Endoscopy Support Clerk will be responsible for providing an essential support service in the continuing care of patients, ensuring that the casenotes are at the right place at the right time. The post holder will cross cover in all aspects of the role including, the pulling, filing, preparation, amalgamation and secure transportation/delivery of the casenotes for the purpose of preparing Endoscopy Lists. Providing a professional and efficient reception service within the Endoscopy Unit, ensuring that all patients and visitors are welcomed to the department in an appropriate manner. Ensuring that all service users are aware of the importance of tracking the patient record to its correct location. About us If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales. Join our team and get the support you need, in line with our Organisational Values and 'Proud to Lead' competence framework. Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the "Disability Confident Employer" scheme. Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form. Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English. Date posted 06 January 2025 Pay scheme Agenda for change Band Band 2 Salary £23,970 a year per annum Contract Permanent Working pattern Full-time Reference number 050-AC015-0125W Job locations Bangor Hospital Bangor LL57 2PW Job description Job responsibilities You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac. Job description Job responsibilities You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac. Person Specification Qualifications Essential Good standard of education or equivalent experience Ability to organise and prioritise own workload Basic knowledge of principles of confidentiality Desirable NVQ or equivalent qualification/experience Knowledge of NHS Records Management legislation. Experience Essential Experience of working with Microsoft packages Desirable NHS experience Previous Administrative and Customer Service experience. Working with filing procedures. Aptitude and abilities Essential Ability to sustain accuracy of work and achieve a consistently high standard. Good written & verbal skills both face to face and on the telephone Attention to detail Welsh Speaker Desirable Investigative Skills Values Essential Self-motivated, hardworking & enthusiastic. Presents self as courteous, respectful and helpful. Ability to work autonomously Person Specification Qualifications Essential Good standard of education or equivalent experience Ability to organise and prioritise own workload Basic knowledge of principles of confidentiality Desirable NVQ or equivalent qualification/experience Knowledge of NHS Records Management legislation. Experience Essential Experience of working with Microsoft packages Desirable NHS experience Previous Administrative and Customer Service experience. Working with filing procedures. Aptitude and abilities Essential Ability to sustain accuracy of work and achieve a consistently high standard. Good written & verbal skills both face to face and on the telephone Attention to detail Welsh Speaker Desirable Investigative Skills Values Essential Self-motivated, hardworking & enthusiastic. Presents self as courteous, respectful and helpful. Ability to work autonomously Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Employer details Employer name Betsi Cadwaladr University Health Board Address Bangor Hospital Bangor LL57 2PW Employer's website https://bcuhb.nhs.wales/train-work-live/ (Opens in a new tab)