Summary
Our apprenticeship programme will provide you with the skills and personal development you need in an environment where you can thrive and achieve your potential, with support to become a qualified administrator. The role will be varied, with the opportunity to work with other Administrators dealing with Finance, HR, Procurement and Bidding.
Wage
£15,704 to £25,396.80 a year
Actual salary to be agreed, however the this will meet NMW and will be dependant on age and experience
Training course
Business administrator (level 3)
Hours
Monday to Friday – Office Core Hours are between 07:00 and 17:00 and hours would be between these time. General working pattern is 08:30 – 17:00 for administration, however we are flexible on this.
40 hours a week
Possible start date
Monday 14 April
Duration
1 year 6 months
Positions available
1
Work
As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.
What you’ll do at work
Working with us as a Business Administration Apprentice, you will see that our business is centred around community, people and society.
Rothwell Group love to give our colleagues the opportunity to thrive, encouraging them to take on challenges that meet the needs of our current and future clients.
Our workplace culture will allow you to pick up not only the knowledge and skills to be used in your future career but also experience working in a professional but relaxed environment that will give you the confidence to excel in your role and develop as a professional.
Your role will typically be working alongside experienced administrators undertaking various office tasks, the role will support the other departments within the business and with your assistance will ensure work is delivered on time. The skills you would learn throughout your apprenticeship will include:
· Procurement:
Issuing Purchase Orders to Suppliers and Sub-contractors through our purchase order system to ensure contracts run in a timely manner due to goods and services being delivered on time.
Processing the arrival of invoices and ensuring these are logged to the correct jobs.
Dealing with invoice queries and speaking to suppliers and sub-contractors to obtain a solution.
· Colleague timesheets:
Collating colleague timesheets to ensure payment is processed in a timely manner.
· Compliance:
Ensuring all documentation is kept up to date and stored in the appropriate manner in readiness for Audit.
· Administration:
Preparing site documentation including Risk Assessments.
Typing of quotations.
Arranging training for other members of staff.
Arranging Travel and Accommodation for members of staff.
General office duties including filing, scanning, ordering of stationery and PPE equipment and dealing with the incoming and outgoing mail and deliveries.
· Customer Service:
You will be the first point of call for telephone calls coming into the office, ensuring we go above and beyond customer expectations to offer a seamless excellent service.
· Team Work:
This role will give you the skills and abilities to be an effective team player in a busy team.
Where you’ll work
UNIT 3
YORVALE BUSINESS PARK
HAZEL COURT
YORK
YO10 3DR
Training
An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.
College or training organisation
YORK COLLEGE
Your training course
Business administrator (level 3)
Equal to A level
Course contents
* Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
* Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
* Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
* Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
* Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
* Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
* Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
* Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Your training plan
Business Administrator Apprenticeship Level 3.
This apprenticeship will give you the knowledge, skills and behaviours required to work as Business Administrator and will include the following:
* Use of multiple IT packages and systems relevant to the organisation in order to write letters or emails, create proposals, perform financial processes, record and analyse data
* Understand how to behave in a professional way including personal presentation, respect, respecting and encouraging diversity to cater for wider audiences, punctuality and attitude to colleagues, customers and key stakeholders
* Understand how to draft correspondence, write reports and be able to review others' work
* Understand how to make effective decisions based on sound reasoning and be able to deal with challenges in a mature way
* Understand how to build and maintain relationships within your own team and across the organisation
* Understand how to share administrative best-practice across the organisation e.g. coach others to perform tasks correctly
* Understand how to use relevant project management principles and tools to scope, plan, monitor and report
You will also produce a portfolio of evidence demonstrating examples of your work throughout the apprenticeship which will form the basis for the interview during the End-Point Assessment (EPA). Also, a project or process improvement will be completed over 21 to 35 hours during the apprenticeship which will form part of the EPA.
Apprentices will attend York College on a day release and work with their employer for the remainder of their contracted hours. During their time in College, apprentices will work towards developing their knowledge, skills and behaviours, and at work will consolidate their on-programme learning with the support of their employer. An assessor will visit every 8-10 weeks to discuss and monitor progress on the apprenticeship in conjunction with the employer.
The End-Point Assessment (EPA) will comprise of a 60-minute computer-based knowledge test of 50 questions, a 45-minute interview based on your portfolio of evidence, and a 10-15 minute presentation based on the project completed during the apprenticeship.
Requirements
Essential qualifications
GCSE or equivalent in:
* 2 other subjects (grade 4/C or above)
* English (grade 4/C or above)
* maths (grade 4/C or above)
Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.
Skills
* Communication skills
* IT skills
* Attention to detail
* Organisation skills
* Customer care skills
* Problem solving skills
* Presentation skills
* Administrative skills
* Number skills
* Analytical skills
* Logical
* Team working
* Creative
* Initiative
* Non judgemental
* Patience
Other requirements
Our office is based in York and is quite central for buses and trains if required although will be in a walking distance. After you submit your application, please look out for an email from apprenticeships@yorkcollege.ac.uk with details of the next stage of the application process.