ServiceNow Architect required by Expert Resource on a permanent basis for leading big 4 consulting company paying a competitive salary (this can be negotiated for the right candidate) with a bonus and benefits. You can be based from 1 of 3 locations (London, Manchester, Glasgow), and the role is working on a hybrid basis.
Role Focus:
* Developing ServiceNow Target Architectures & Roadmaps - Helping large enterprises define their ServiceNow strategies and long-term plans.
* Creating Domain Architectures - Shaping enterprise transformation roadmaps by aligning ServiceNow with broader business objectives.
Key Responsibilities:
* Design and implement ServiceNow solutions that align with business goals.
* Provide expertise in ServiceNow ITSM, ITOM, ITBM, and automation strategies.
* Advise clients on best practices for ServiceNow adoption and optimization.
* Lead project teams, guiding developers, consultants, and managers.
* Develop and configure ServiceNow components, including workflows, UI scripts, security rules, and integrations.
* Design MID server architectures to support applications such as Discovery, Orchestration, and Cloud Management.
* Ensure ITSM/ITOM architectures align with enterprise transformation initiatives.
* Advocate for emerging ServiceNow features, including NOW Experience, UI Builder, and GenAI.
* Foster strong relationships with internal teams and senior stakeholders.
* Mentor and support junior digital architects.
Required Experience & Skills:
* Proven experience architecting ServiceNow solutions across multiple domains.
* ServiceNow Certified System Administrator or Certified Implementation Specialist.
* Knowledge of business process modelling (BPMN, UML).
* Understanding of Agile methodologies, ITIL frameworks, and project management principles.
* Experience with multi-cloud environments and system integrations.
* Proficiency in Scripting languages for ServiceNow custom development.
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