Service Managers Assistant
Date Posted: 2024-01-01
Country: United Kingdom
Location: Liftec Express Somerset, 8 Windmill Business Park, Windmill Road, Kenn, Clevedon, North Somerset, BS21 6SR
Position: Service Managers Assistant
Location: Kenn, Clevedon (onsite, Monday - Friday, 8am - 5pm)
Liftec Express is an industry leader capable of delivering a wide range of national services to both the public and private sectors. We offer high levels of support and customer care. Our business is customer-driven, supported by partnering principles and the concept of best value.
Our positive can-do approach to customer requests makes us stand out in the industry and helps us build long-term customer relationships. We believe that dedication, professionalism, and a desire to succeed are found in all our people, who are our assets that make things happen for our customers. We strive to be the best by setting big goals, achieving them, and winning as a team.
Typical Responsibilities:
1. Receive and manage calls from customers, suppliers, and engineers.
2. Ensure all customer and mechanic questions are dealt with promptly and efficiently.
3. Ensure our CRM system is updated with specific, accurate information.
Requirements for Success:
* You are passionate about excellent customer service.
* You have excellent written and verbal communication skills.
* You are a team player and can work under pressure to meet business commitments.
Benefits:
* You will be employed by a world market leader in a crisis-proof industry.
* We offer remuneration in line with local standards, plus additional benefits.
Liftec Express is a group of core specialist businesses focusing on the supply, installation, maintenance, repair, and modernization of all types of lift equipment in commercial and residential properties. We pride ourselves on delivering the benefits of a large organization while maintaining the flexibility and local delivery of a regional service provider. Our success is driven by repeat business from a broad base of satisfied customers.
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