1. Responsible for the Reception area, opening the office in the morning, securing it in the evening
2. Professionally deal with visitors to the office, arranging teas and coffees, and ensuring that non-clients are signed in and follow our safety procedures.
3. Deal with all incoming telephone calls and coordinate the teams telephony system.
4. Deal with all incoming and outgoing post. Arrange for all incoming post to be listed, scanned, digitally filed and distributed. Frank all outgoing post, dealing with recorded/special delivery/courier requirements as necessary.
5. Bank cheques and BACs receipts as required, following the relevant procedures.
6. Take client payments via Barclaycard in person and via the telephone.
7. Arrange the purchase of supplies of tea, coffee, biscuits / stationery / flowers.
8. Respond to requests from client facing staff to book meetings, lunches, car parking spaces, etc.
9. Respond to maintenance and facility requests and feeding back to senior team members, liaising with contractors as required.
10. Ensure that rooms are cleared and stocked with pens, paper, mugs, biscuits, etc ready for meetings.
11. Ensure Reception administrative tasks are dealt with within required timeframes, using apps within the Microsoft suite – Word, Excel, Forms, Sharepoint, Lists, Planner.
12. Assist with Health and Safety compliance; coordinating fire regulation procedures, including testing fire alarms ...