We are looking for a dedicated individual to join our fantastic team as a receptionist. Day-to-day duties include greeting and booking in clients, taking payments, answering phones to book appointments, answering queries, and some administration work.
More About Us
We are a first opinion practice, well equipped with an on-site laboratory, digital x-ray machine, and state-of-the-art operating theatre, providing the majority of diagnostic investigations and surgical procedures for our clients' pets. The successful person will join our fantastic team of 6 Veterinary Surgeons, 7 RVNs, 2 SVNs, and 5 client care staff.
The Ideal Fit
The ideal candidate will have previous reception experience and confidence in dealing with various client interactions. Great communication and organisational skills are a must. Previous veterinary experience is an advantage but not essential.
Your Shift Pattern
We are looking to hire a 20-hour/week receptionist. There may be potential for increased hours in the future. The shift pattern is variable on a 5-week rolling rota, with some flexibility on shift patterns/hours, including some 8 am starts and some 7 pm finishes. Our reception team has a 1 in 5-weekend rota of Saturday 8.30 am - 12.30 pm. No out-of-hours.
The salary for this role is up to £11,897.60.
In addition to a competitive salary, you will benefit from:
* 6.6 weeks annual leave
* Additional annual leave for your birthday, which will be added to your holiday allowance
* Enhanced family-friendly policies, including maternity, paternity, adoption, shared parental, and surrogacy pay
* Cycle to work scheme
* Initiatives focused on employee wellbeing
* Non-accidental injury support
* Learning and development opportunities via the IVC Evidensia Academy
* Pawsome Benefits - reward gateway giving discounts and cashback with 100's of retailers
* Pension scheme
* Discounted staff pet care
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