Job summary Worcestershire Acute Hospitals NHS Trust have an exciting opportunity for an apprentice administrator to join our busy Financial Services team, based at Worcestershire Royal Hospital. This ADVANCED Business Administration Apprenticeship offers you the chance to earn a salary, gain valuable work experience and new skills, whilst being supported to achieve a professional qualification. This is an opportunity not only to build your skills and confidence but will also open up a wealth of possibilities for your future career within the NHS and its unique workforce. We are looking for an individual who is enthusiastic, self-motivated and you will also be keen to learn and willing to be flexible to meet the changing demands of the service. Main duties of the job Duties to include: To support the Financial Services team in providing a comprehensive accounting service which will facilitate the smooth and efficient running of the Finance Department function in compliance with statutory and NHS Improvement guidelines. Work as a member of the team responsible for ensuring the integrity of the general ledger and associated feeder systems in accordance with the Trusts Standing Financial Instructions and internal office procedures. To support the Cash and Debtors Manager daily input of transactions for the different Trust bank accounts and administration tasks on the Trust Debtors ledger. To support the Creditors (accounts payable) function, assisting with receipting, PO, Non-PO processes and creditors related administrative tasks. About us Our purpose is simple - Putting Patients First. We are looking for exceptional colleagues who can help us achieve this. Worcestershire Acute Hospitals NHS Trust is a large acute and specialised hospital trust that provides a range of local acute services to the residents of Worcestershire and more specialised services to a larger population in Herefordshire and beyond. The Trust operates hospital-based services from three sites in Kidderminster, Redditch and Worcester Our workforce is over 7,000 strong, and our caring staff are recognised as providing good and outstanding patient-centred care. You could be one of them. We are committed to recruiting the best people to work with us to achieve our Vision - working in partnership to provide the best healthcare for our communities, leading and supporting our teams to move 4ward. Our 4ward behaviours, which we ask all staff to demonstrate, underpin our everyday work and remain firmly at the heart of all we do. Our objectives are simple: Best services for local people Best experience of care and best outcomes for our patients Best use of resources Best people Better never stops, and our Clinical Services Strategy provides a clear future vision for our Trust, our hospitals, our services and our role in the wider health and care system. We are proud to have achieved Timewise accreditation - this means we are committed to embedding flexible working within our organisation as a flex positive employer. Date posted 13 March 2025 Pay scheme Other Salary £14,722 a year Contract Apprenticeship Duration 18 months Working pattern Full-time Reference number C9365-25-0012 Job locations Charles Hastings Way Worcester Worcestershire WR5 1DD Job description Job responsibilities Key Duties: To use the finance computerised systems and be able to interrogate and reconcile, and balancing various control codes, accounts. Support the reconciliation of interfaces from other systems both financial and non-financial into the financial system and provide auditable reconciliation of the feeds. To assist the Debtors Officer in the production, calculation and collection of debtor payments following the procedures and guidelines within the agreed timescales. Liaise with SBS collections team with issues regarding collection of the debt. Deal with enquiries and correspondence promptly and courteously. To input daily cash takings for the Trust catering departments, highlighting any errors or discrepancies and working with the Cash and Debtors Manager and the catering department to resolve. Credit card expenditure reconciles the expenditure requests forms against the monthly statement, ensuring all information is complete and accurate. Car parking takings input daily car park takings by date, site and machine ensuring that the information matches the machine audit reports and then entering the information into the Trust finance system and checking the information input by the cashiers. Card Income for Trust analyses income from bank statements that has been taken from the various card machines in the Trust and ensure it reconciles to the income and charges that are reported on the monthly WorldPay invoices. Assist the creditors team with the receipting of goods and services received to ensure the prompt processing and payment to suppliers. Assist with the purchase orders and GRNI, closing old/unused orders to ensure accurate reporting. The post holder will be required to input and manipulate financial data into the finance computerised system and database and be able to use, create and update spread sheets accurately, and create reports as required. To assist the Accounts Receivable Team in reducing the no. of outstanding debtor invoices, by checking different computerised reports to support SBS and the team. Post holder will work within set routines and procedures with supervision and advice will be available as required working within the SFIs and Scheme of Delegations, as well as national and local guidance. To assist in reviewing and updating all procedures relating to the duties of this post when appropriate. To assist the Financial Services team in all aspects of its day to day duties to ensure deadlines are achieved. Job description Job responsibilities Key Duties: To use the finance computerised systems and be able to interrogate and reconcile, and balancing various control codes, accounts. Support the reconciliation of interfaces from other systems both financial and non-financial into the financial system and provide auditable reconciliation of the feeds. To assist the Debtors Officer in the production, calculation and collection of debtor payments following the procedures and guidelines within the agreed timescales. Liaise with SBS collections team with issues regarding collection of the debt. Deal with enquiries and correspondence promptly and courteously. To input daily cash takings for the Trust catering departments, highlighting any errors or discrepancies and working with the Cash and Debtors Manager and the catering department to resolve. Credit card expenditure reconciles the expenditure requests forms against the monthly statement, ensuring all information is complete and accurate. Car parking takings input daily car park takings by date, site and machine ensuring that the information matches the machine audit reports and then entering the information into the Trust finance system and checking the information input by the cashiers. Card Income for Trust analyses income from bank statements that has been taken from the various card machines in the Trust and ensure it reconciles to the income and charges that are reported on the monthly WorldPay invoices. Assist the creditors team with the receipting of goods and services received to ensure the prompt processing and payment to suppliers. Assist with the purchase orders and GRNI, closing old/unused orders to ensure accurate reporting. The post holder will be required to input and manipulate financial data into the finance computerised system and database and be able to use, create and update spread sheets accurately, and create reports as required. To assist the Accounts Receivable Team in reducing the no. of outstanding debtor invoices, by checking different computerised reports to support SBS and the team. Post holder will work within set routines and procedures with supervision and advice will be available as required working within the SFIs and Scheme of Delegations, as well as national and local guidance. To assist in reviewing and updating all procedures relating to the duties of this post when appropriate. To assist the Financial Services team in all aspects of its day to day duties to ensure deadlines are achieved. Person Specification Personal Qualities Essential 1. Able to work to rigid deadlines. 2. Good attention to detail. 3. Self-motivated and a positive attitude. 4. Able to concentration when checking, inputting and reconciling data. Desirable 1. Able to handle more than one job at once. 2. Positive attitude and not resistant to change. Experience Essential Not applicable Desirable Not Applicable Other Job Requirements Essential 1. Awareness of confidentiality. 2. Flexible in base and location. 3. Flexibility in working times. Knowledge and Skills Essential 1. Clear concise written and spoken communications skills. Use of a keyboard and VDU continuously for long periods of time. 2. Good organisational and communication skills. 3. Able to produce accurate and timely work. 4. Excellent telephone manner. Desirable 1. Familiarity with new technology. Qualifications Essential Minimum 5 GCSE or equivalent including Maths & English Desirable European Computer Driving Licence or equivalent Person Specification Personal Qualities Essential 1. Able to work to rigid deadlines. 2. Good attention to detail. 3. Self-motivated and a positive attitude. 4. Able to concentration when checking, inputting and reconciling data. Desirable 1. Able to handle more than one job at once. 2. Positive attitude and not resistant to change. Experience Essential Not applicable Desirable Not Applicable Other Job Requirements Essential 1. Awareness of confidentiality. 2. Flexible in base and location. 3. Flexibility in working times. Knowledge and Skills Essential 1. Clear concise written and spoken communications skills. Use of a keyboard and VDU continuously for long periods of time. 2. Good organisational and communication skills. 3. Able to produce accurate and timely work. 4. Excellent telephone manner. Desirable 1. Familiarity with new technology. Qualifications Essential Minimum 5 GCSE or equivalent including Maths & English Desirable European Computer Driving Licence or equivalent Employer details Employer name Worcestershire Acute Hospitals NHS Trust Address Charles Hastings Way Worcester Worcestershire WR5 1DD Employer's website https://www.worcsacute.nhs.uk/ (Opens in a new tab)