Job Description
The Role
· Contribute to a positive living environment to enhance a clients quality of life
· Demonstrate and display a good example acting as a role model in line with Home Instead expectations for other staff members of the team
· Maintain regular communication with management and raise concerns when required
· To act as a mentor for other staff offering opportunities to allow those staff to shadow and observe the level of high quality care that is expected
· Be responsible for starting new care packages and be a representative for the quality of care provided and address any snagging issues at the outset
· Introduce new and existing staff to clients and be a point of contact for support
· Build bonds of trust and form relationships with clients, families, and other staff members
· Cover visits due to annual leave, sickness and other emergency requirements
· Be available on the allocated working day to cover any visits required that may need covering to ensure 100% compliance in service delivery and no missed visits
· Good work ethic and dedication
· Ability to maintain professional relationship
· Deliver companionship, personal care and home help services as required in line with the Job Description of the Care Professional
Qualifications
Essential Criteria
· Be confident and self-motivated with the ability to build and maintain, strong positive relationships helping to promote the opportunities available at Home Instead.
· Full flexibility to work days, evenings, weekends and nights to meet the demands of the business.
· Strong interpersonal skills with the ability to build rapport quickly.
· Excellent verbal and written communication skills.
· 6 month industry knowledge required
· Willingness to undertake further education and training as required
Due to the nature of the role a full UK driving licence is required with access to your own vehicle
Additional Information
Due to the flexible nature of this role and business requirements we are offering this job out on a minimum of 30 contracted hours per week with scope to build as and when needed.
NOTE: Your weekly rota may come through blank, you will be used to cover annual leave and sickness and will be paid regardless of whether you are required to pick up 30 hours or not.
If you are excited by the sound of this job and think you would be a perfect match please click 'I'm Interested' now or alternatively, you can call us on 01777 721629 Mon - Fri 9-5pm.
Role subject to DBS and References