Job Responsibilities - Greet and welcome guests to the bays, providing information about Topgolf offerings. - Take and deliver food and beverage orders to guests in a timely and accurate manner. - Ensure the cleanliness and organization of the bay areas, including clearing tables and picking up golf balls. - Assist guests with bay setup and provide instructions on how to use Topgolf technology. - Handle guest inquiries and resolve any issues or concerns with a high level of professionalism. - Collaborate with other staff members to create a positive and memorable guest experience. - Demonstrate Topgolf's Core Values: Fun, One Team, Excellence, Edgy Spirit, and Caring. - Comply with safety and health regulations at all times. - Assign sidework to other Bayhosts on shift Critical Skills & Experience Requirements - Previous customer service experience in a hospitality or restaurant setting is preferred. - Excellent interpersonal and communication skills. - Ability to work in a fast-paced environment and under pressure. - Attention to detail and strong organizational skills. - Must be of legal age to serve alcohol where required by law. - Availability to work evenings, weekends, and holidays.