To deal with patients on the telephone in a timely, polite and helpful manner To welcome patients at reception To receive and accurately record appointment requests, home visits and repeat prescriptions Administrative duties, issuing prescriptions, dealing with tasks and queries Filing / photocopying when required General use of computer system - SystmOne Any general task as requested 20 Hours per week, the working pattern is as follows: Mon - 14:30 - 18:30 Tue - 14:30 - 18:30 Wed - 14:30 - 18:30 Thur - 14:30 - 18:30 Fri - 14:30 - 18:30