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We are currently looking for a passionate and innovative SaaS Administrator to join our IT Operations team, based in Dunfermline. This is an exciting opportunity to join a fast paced, challenging role where you will be responsible for the daily administration, maintenance, and optimisation of Optos’ SaaS environment, with a specific focus on Microsoft applications (Microsoft 365, Azure). The role will work closely with cross-functional teams to ensure seamless integration, security and efficiency across all platforms.
ESSENTIAL DUTIES AND RESPONSIBILITIES
* Configuration and administration of Optos’ SaaS portfolio, including application configuration, security configuration, user management, and integration management.
* Monitor, report, troubleshoot and resolve SaaS application issues.
* Collaborate with IT and Security teams to maintain SaaS governance and best practice.
* Track, manage, and optimize SaaS licenses and subscriptions to ensure compliance and cost-effectiveness.
* Leverage project management workflows to plan and execute SaaS related projects.
* Collaborate with vendors to track support incidents, product updates and enterprise feature requests.
* Identify opportunities to automate and optimize workflows and processes
* Maintain comprehensive documentation of processes, policies, and best practices.
MINIMUM QUALIFICATIONS
* Diploma or degree (or equivalent) in IT or related subject or equivalent education gained through work experiences.
* 3+ years of experience in administering and managing Microsoft SaaS products, particularly Microsoft 365 and Azure.
* Proven track record in Microsoft 365 service architecture and engineering including cloud and hybrid implementations, identity and access management, security and compliance.
* Relevant training and/or certifications in SaaS administration.
* Deep understanding of cloud computing technologies, business drivers, and emerging computing trends.
* Ability to manage multiple projects, activities and tasks simultaneously.
* Facilitation and change management skills.
* Highly developed communication skills (written and verbal) to properly articulate complicated cloud reports to management and other IT development partners.
* Good customer and vendor relationship skills.
* Rapidly adapt to new technologies and assess their potential impact and usefulness in diverse areas within the company.
* Ability to work flexibly with the team to ensure timely delivery of service.
BENEFITS
At Optos, we offer a highly competitive compensation and benefits package.
EQUAL OPPORTUNITIES EMPLOYER
We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, age or protected veteran status.
If you feel you have the necessary skills and experience and want to join a great team, please click on the Apply button!
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