Job summary The Senior Contract Manager will work across NHS Coventry and Warwickshire ICB to provide effective senior contract management with responsibility for a portfolio of contracts, in particular Continuing Healthcare, Continuing Care, Section 117, Transforming Care, D2A arrangements and Personal Health Budgets. The post holder will be required to work collaboratively with colleagues across the ICB's and its stakeholders to ensure contracts reflect strategic and commissioning intentions. Main duties of the job The post holder will maintain a portfolio of provider contracts, with responsibilities across these contracts that include: Contract negotiation and annual contract production Develop effective relationships with service providers Monitor delivery of national and local performance and quality targets Ensure contracts governance, evidence of effectiveness and 'best value' is taken fully into account through KPIs and other reporting Lead on the development of new contracts and CQUIN's Delivery value for money in the contractual arrangements Investigating Complaints and participating in the Safeguarding process Attend local and regional groups and forums Have primary responsibility for contracts across the portfolio that includes Physical Disabilities and Frailty, Complex Care, Mental Health, Learning Disabilities, Autism, Brain Injury and related specialist needs About us The Contracts Team is currently part of the ICB's CHC Service. This is subject to review at present of which the outcome may mean relocating the function elsewhere within the ICB. In addition the postholders responsibilities may be impacted due to organisational change and direction arising from the creation of Care Collaboratives, the transfer or delegation of ICB functions and other ICB/system developments. The role is permanent. The ICB will consider a secondment to the role from other NHS, Local Authority or public sector organisations. Date posted 27 February 2025 Pay scheme Agenda for change Band Band 7 Salary £46,148 to £52,809 a year per annum Contract Permanent Working pattern Full-time Reference number 105-7016163 Job locations NHS Coventry and Warwickshire Integrated Care Board (ICB), Parkside House (PSH) Quinton Rd, Coventry CV1 2NJ Job description Job responsibilities 1. Proactively contract performance manage providers to ensure contracted services remain within budget, achieve required activity levels and deliver quality focused and outcome-based services. 2. Liaise with ICB colleagues to transform commissioned services ensuring activities are delivered in the most appropriate setting by the most appropriate provider, delivering desired outcomes, offering value for money and providing on-going quality improvements. 3. Undertake rigorous financial monitoring and control of all commissioned activities, identifying appropriate strategies for monitoring financial performance of commissioned services and ensuring best value for money. 4. Negotiate on behalf of the ICB on all commercial aspects of contractual arrangements within the defined governance arrangements to successful achieve positive contractual, performance and financial outcomes. 5. Adopt a leading role in working with other specialists to effectively manage the procurement of new services and service models to include: the appropriate use of option appraisal tools and methodologies, the development of service specifications, and the tender review, selection and appointment process. 6. Establish and support robust performance management and accountability frameworks and new service models including development of clear communication channels with all stakeholders. 7. Produce and/or contribute to regular reports and presentations to appropriate management forums, including Senior Management, Committees and the Governing Body, ensuring that progress and key decisions are effectively communicated internally and externally. 8. Understand the requirements of NHS and joint Local Authority contracts, applying processes and standards consistently and take a proactive approach in resolving problems, disputes or performance issues. 9. Support the management of key contracts to drive continuous performance and quality improvements. Able to define comprehensive metrics for measurement of supplier performance, to manage both current service quality and future service improvements. 10. Take appropriate contractual actions, including remedial and corrective action and contract terminations, in the event of provider poor performance. 11. Ensure that best practice in contract governance is followed in relation to issuing, revising, signature, administration and storage of contracts and these are compliant with Information Governance and Data Protection requirements and commercial law. 12. Contribute to the development of the Business Service Plan, Business Continuity Plan, and QIPP projects and lead on associated projects as required. 13. Understand and support the services operational and service delivery and funding arrangements and opportunities for innovation Job description Job responsibilities 1. Proactively contract performance manage providers to ensure contracted services remain within budget, achieve required activity levels and deliver quality focused and outcome-based services. 2. Liaise with ICB colleagues to transform commissioned services ensuring activities are delivered in the most appropriate setting by the most appropriate provider, delivering desired outcomes, offering value for money and providing on-going quality improvements. 3. Undertake rigorous financial monitoring and control of all commissioned activities, identifying appropriate strategies for monitoring financial performance of commissioned services and ensuring best value for money. 4. Negotiate on behalf of the ICB on all commercial aspects of contractual arrangements within the defined governance arrangements to successful achieve positive contractual, performance and financial outcomes. 5. Adopt a leading role in working with other specialists to effectively manage the procurement of new services and service models to include: the appropriate use of option appraisal tools and methodologies, the development of service specifications, and the tender review, selection and appointment process. 6. Establish and support robust performance management and accountability frameworks and new service models including development of clear communication channels with all stakeholders. 7. Produce and/or contribute to regular reports and presentations to appropriate management forums, including Senior Management, Committees and the Governing Body, ensuring that progress and key decisions are effectively communicated internally and externally. 8. Understand the requirements of NHS and joint Local Authority contracts, applying processes and standards consistently and take a proactive approach in resolving problems, disputes or performance issues. 9. Support the management of key contracts to drive continuous performance and quality improvements. Able to define comprehensive metrics for measurement of supplier performance, to manage both current service quality and future service improvements. 10. Take appropriate contractual actions, including remedial and corrective action and contract terminations, in the event of provider poor performance. 11. Ensure that best practice in contract governance is followed in relation to issuing, revising, signature, administration and storage of contracts and these are compliant with Information Governance and Data Protection requirements and commercial law. 12. Contribute to the development of the Business Service Plan, Business Continuity Plan, and QIPP projects and lead on associated projects as required. 13. Understand and support the services operational and service delivery and funding arrangements and opportunities for innovation Person Specification Qualifications/Education Essential Educated to degree level in relevant subject or equivalent level qualification or substantial experience of working at a similar level in a specialist area Evidence of ongoing professional development Desirable Recognised contracting, procurement or related qualification, or significant assessed/accredited training Experience Essential Significant commissioning, contract management, procurement or related experience and/or of management in a provider setting Experience of project management and delivery. Experience of undertaking data and financial analysis Experience of working in a/with multi-disciplinary/ multi-agency teams /environment. Desirable Experience of communicating and engaging effectively with internal and external stakeholders. Previous experience in NHS/Healthcare setting Experience of leading and managing staff Significant experience at a management level within the NHS, Local Government or other Public Sector organisation. Direct experience of contracting and/or commissioning Health care services. Job Related Knowledge Essential Commercial awareness and business acumen. Understanding and knowledge of current relevant policy, legislation and procedures that impact on Healthcare Desirable Knowledge of Continuing Care and Healthcare arrangements. Knowledge of Section 117 arrangements Knowledge of PHB's arrangements Personal Qualities Essential Ability to think conceptually; recognising assumptions, interpreting and evaluating arguments and deducing inferences. Able to think analytically; anticipating obstacles and thinking ahead; using analytical techniques to identify several solutions. Able to 'think and act under pressure, when dealing with issues / problems and arrive at solutions. Computer literate with an ability to use the common systems/office packages and competence in using spreadsheets to collate, analysis and manipulate data. Able to analyse and interpret data and present methodology and conclusions in a non-technical manner Ability to work autonomously and prioritise workload. Excellent communications skills -verbal and written. Able to present/relay information in a concise, accurate and confident way and to adapt presentations to different audiences. Report writing ability. Good presentation and facilitation skills. Independently mobile in order to be able to work across a number of sites and travel to meet stakeholders. Hold a full UK driving license and drive a vehicle Be willing to work unsocial hours when required Desirable Ability to present to different audiences adapting the presentation accordingly Able to effectively manage resources (financial and others) to ensure delivery of a service/project. Knowledge and understanding of IT Systems and software that supports commissioning. Person Specification Qualifications/Education Essential Educated to degree level in relevant subject or equivalent level qualification or substantial experience of working at a similar level in a specialist area Evidence of ongoing professional development Desirable Recognised contracting, procurement or related qualification, or significant assessed/accredited training Experience Essential Significant commissioning, contract management, procurement or related experience and/or of management in a provider setting Experience of project management and delivery. Experience of undertaking data and financial analysis Experience of working in a/with multi-disciplinary/ multi-agency teams /environment. Desirable Experience of communicating and engaging effectively with internal and external stakeholders. Previous experience in NHS/Healthcare setting Experience of leading and managing staff Significant experience at a management level within the NHS, Local Government or other Public Sector organisation. Direct experience of contracting and/or commissioning Health care services. Job Related Knowledge Essential Commercial awareness and business acumen. Understanding and knowledge of current relevant policy, legislation and procedures that impact on Healthcare Desirable Knowledge of Continuing Care and Healthcare arrangements. Knowledge of Section 117 arrangements Knowledge of PHB's arrangements Personal Qualities Essential Ability to think conceptually; recognising assumptions, interpreting and evaluating arguments and deducing inferences. Able to think analytically; anticipating obstacles and thinking ahead; using analytical techniques to identify several solutions. Able to 'think and act under pressure, when dealing with issues / problems and arrive at solutions. Computer literate with an ability to use the common systems/office packages and competence in using spreadsheets to collate, analysis and manipulate data. Able to analyse and interpret data and present methodology and conclusions in a non-technical manner Ability to work autonomously and prioritise workload. Excellent communications skills -verbal and written. Able to present/relay information in a concise, accurate and confident way and to adapt presentations to different audiences. Report writing ability. Good presentation and facilitation skills. Independently mobile in order to be able to work across a number of sites and travel to meet stakeholders. Hold a full UK driving license and drive a vehicle Be willing to work unsocial hours when required Desirable Ability to present to different audiences adapting the presentation accordingly Able to effectively manage resources (financial and others) to ensure delivery of a service/project. Knowledge and understanding of IT Systems and software that supports commissioning. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name NHS Coventry & Warwickshire Integrated Care Board Address NHS Coventry and Warwickshire Integrated Care Board (ICB), Parkside House (PSH) Quinton Rd, Coventry CV1 2NJ Employer's website https://www.happyhealthylives.uk/integrated-care-board/ (Opens in a new tab)