Senior Sales Manager - Travel Industry
Senior Sales Manager - Travel Industry
Apply locations London at Tower Bridge time type Full time posted on Posted 3 Days Ago job requisition id REQ10330792
About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart.
About the location:
Set in the heart of the City, overlooking Tower Bridge and the Tower of London, Tower Bridge is the starting point for discovering London’s historic past, alongside its exhilarating present. This beautiful grade II listed building and former HQ of the Port of London Authority has 100 rooms, 41 residential apartments, a stunning ballroom, and a fantastic Food and Beverage offering including La Dame de Pic (French cuisine, 2*Michelin Star), Mei Ume (Chinese/ Japanese cuisine) and Rotunda (all day dining, afternoon tea & bar).
Key Activities:
Generate Travel Industry Revenue
* Manage designated markets, striving to achieve all key financial metrics and management business objectives.
* Travel to cities within market to see clients, to various Four Seasons corporate events, to tradeshows, and to hotels and resorts to conduct site inspections and Fam trips.
* Ensure Quarterly Action Plan is in place to support business objectives of the Hotel for their assigned markets.
* Develop and maintain strong business relationships with Travel Industry and Real estate agencies by understanding their needs and goals and aligning them to the Hotel.
* Research new market opportunities and develop strategies to penetrate organisations likely to produce business for the hotels.
* Promote Advisor ID/PP advisors to grow revenues to targeted agents and increase PP agency revenues.
* Entertain potential and existing clients in market as appropriate and within an assigned budget, including weekends, as and when required or appropriate.
* Lead communications with the global WSO network to ensure that all Account Directors are aware of key updates and needs of the Hotel.
* Work with the Director of Sales and Director of Revenue to ensure relevant and timely promotions are developed and implemented for key markets and accounts.
* Remain updated with current knowledge of competitor’s products and promotions.
Conduct webinars, sales presentations, Fam trips and site inspections, and solicit new business
* Create meaningful connections with customers and hotel sales managers.
* Identify and execute educational opportunities for Travel Industry advisors and Real estate agencies agents.
* Conduct site experiences at our hotels when on property, to generate revenues and strengthen relationships.
* Participate in FS Corporate sales events and tradeshows.
* Keep up to date with all relevant operational updates at each hotel to support promoting the hotels within the market.
Administrative Responsibilities
* Manage account profiles and activities.
* Log and maintain up-to-date Golden Sales & Catering records.
* Submit expense reports, pre and post trip reports on timely basis.
* Handle all incoming correspondence by accounts/clients.
* Ensure compliance with the hotel's employee handbook and have an understanding of and adhere to the hotel's rules and regulations.
Technical Skills and Knowledge:
* Proficient in Microsoft Word, Excel, PowerPoint, Outlook, and Teams.
* Proficient in Golden Sales & Catering system (Salesforce).
* Knowledge and professional use of social media as a tool to support business development.
Just some of the benefits Four Seasons Hotel Tower Bridge employees enjoy:
* Compensation package includes salary, hotel service charge & annual incentive bonus plan.
* Excellent Training and Career Development opportunities.
* Up to 20 complimentary nights at any Four Seasons Hotels or Resort around the world with years of service.
* Free meals at Pepys while on duty.
* Holiday entitlement increases with years of service up to 33 days off.
* Free Life Insurance while on duty.
* Bupa Dental and MediCash plan available.
* Opportunities to build a successful career with global potential.
Dedicated to perfecting the travel experience through continual innovation and the highest standards of hospitality, Four Seasons can offer what many hospitality professionals dream of -the opportunity to build a life-long career with global potential and a real sense of pride in work well done.
#J-18808-Ljbffr