Member Services Manager Trowbridge Permanent £52759 - £55143 per annum Our client is looking for an experienced Member Services Manager. To provide leadership to the benefits administration team to ensure that a responsive, efficient, innovative, customer led service is provided to all scheme members and employers. To manage the benefits team to ensure a high-quality service is provided to all its Members and employer bodies. Support the team in developing their understanding of the rules of the pension schemes they administer, as well as wider pension related legislation and guidance. Provide advice and expertise for all non-standard members’ queries that require escalation to ensure they are resolved in a timely manner and that the service targets outlined in the Fund’s Administration Strategy are met. The post will also be part of the management team to ensure the service is developed to meet the changing legislation requirements and to provide support to Fund projects. PLEASE ONLY apply if you have the necessary skills, experience and expertise. The first part of our recruitment process is to send your CV. Should you be short listed Colbern Limited will contact you within 5 days or we may contact you about other job opportunities. Colbern Limited along with our clients are an equal opportunities employer