Approach Personnel are working in partnership with a successful and growing maintenance contractor that is currently recruiting for an experienced Resident Liaison Officer to join their growing refurbishment business on a large contract in Rushden, Northants.
The Resident Liaison Officer will be assisting tenants on refurbishment aspects including new and improved windows and doors, external wall insulations, cavity wall insulations, flat roof insulations, loft insulations, internal wall insulations, ventilation, solar PV, and air source heat pumps.
Responsibilities:
1. Deliver an excellent customer experience driving high levels of satisfaction.
2. Work within a wider delivery team.
3. Collaborate with the Senior Resident Liaison Officer.
Requirements:
1. Pro-active and engaging individual.
2. Exceptional communication skills.
3. Administration skills.
4. Microsoft Office skills.
5. Customer service experience.
6. Experience of CRM systems preferred, but not required.
Benefits:
1. Holidays - 26 days.
2. Life Assurance.
3. Pension.
4. Private medical insurance.
5. Access to discount portal.
6. Digital GP.
7. Bonus entitlement based on performance.
8. Employee assistance programme.
This vacancy is being advertised on behalf of Approach Personnel Ltd that is operating as an employment business. We recruit temporary to permanent labour surrounding the UK.
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