Head of Digital Transformation We’re Quickline, and we believe everyone deserves great internet. Whoever you are, wherever you are, and whatever you do online. So we’re on a mission to provide just that—lightning-fast, reliable broadband that reaches the places other providers leave behind. Our mission relies on a team full of inspiring people. We are looking for a Head of Digital Transformation to lead and drive continuous improvements across Quickline’s systems and processes. Could that be you? If implementing digital strategies and driving business-wide transformation excites you, we’d love to hear from you. Here’s why you’ll love this role… - You will own and drive the digital transformation roadmap, working closely with leadership and key stakeholders to enhance efficiency and innovation across the business. - Lead the identification and implementation of process improvements, using data-driven insights to optimise performance. - Develop and implement process management frameworks to measure and enhance the effectiveness of digital solutions. - Collaborate with Technology teams to propose and implement process automation and technology solutions that drive business efficiency. - Stay ahead of industry trends, best practices, and emerging technologies to bring fresh ideas and strategic improvements to the organisation. Here’s why you’ll be great in this role… - Proven experience in leading digital transformation, continuous improvement, or process optimisation initiatives in a fast-paced environment. - Experience working with Salesforce and Certinia, particularly in developing reporting and dashboard capabilities. - Strong understanding and application of Agile process improvement methodologies. - Ability to engage and influence stakeholders at all levels, ensuring alignment on digital initiatives. - Experience in driving process automation and leveraging technology solutions to optimise business operations. The benefits… - Pension – 5% employer / 5% employee contribution. - WPA Health Scheme – Can claim back prescription, GP and optician charges, therapy allowance, private outpatient consultations, NHS parking claim back, EAP, 24/7 remote GP service, member discounts. - 25 days annual leave bank holidays, your birthday, house move and wedding day off. - High Street Shopping Discount Scheme - Holidays, food and drink, insurance, sport, tech, high street, Ikea, M&S, cinema etc. - Regular ‘Lunch & Learns’ and companywide ‘Elevenses’ meets to discuss company direction. - Social Events – Summer and End of Year parties. - Thank Q Awards – Monthly £50 winner, yearly £500 winner. … and more Please note: Unfortunately, we can’t offer visa sponsorship. LI-Onsite