Job summary This is an exciting opportunity to join the Digital & Transformation Team to support the successful implementation of transformation projects and initiatives across the organisation and providing high quality information for performance management and decision-making purposes. Main duties of the job The post holder will support the Digital and Transformation Team across the organisation and its PCNs to Deliver projects and initiatives digital and non-digital which achieve the expected benefits on time and within budget. Coordinate project activities and take responsibility for key workstreams within specific projects. Coordinate key information and transformation activities. Provide high-quality clinical and non-clinical data and information to the Executive Team, Management Board, and practices to inform the provision of healthcare. Develop and report on progress against key performance indicators and measures decision-making purposes. The Role will be required to work with a variety of data sets to create meaningful information and reports, working in partnership with central, practice and PCN teams. About us LAKESIDE HEALTHCARE is changing the face of primary care provision in England. We are bold, adventurous and ambitious and determined to thrive in uncertain times. We are the largest true partnership in the NHS and operate from various sites across the East Midlands. We serve the healthcare needs of over 170,000 patients across Northamptonshire, Lincolnshire & Cambridgeshire. Joining our team presents an opportunity to be part of a large organisation that is changing the way primary care is delivered today. Living and breathing our values at Lakeside Healthcare Caring & Respect : Simply put we genuinely care about people: working together for our patients and our teams, our patients come first in everything we do. We strive to ensure we connect and respond to all needs with compassion, care and respect to improve the lives and wellbeing of the communities we serve. Teamwork & Quality : In all areas of our business we network, collaborate and learn from our Patients, Stakeholders and each another to ensure we are always striving to improve, making the right and best decisions to provide the best service. About the Practice/Department/Team The Digital & Transformation Team supports the implementation of projects, service change and quality improvement across the organisation, and provides high-quality information to improve healthcare provision. Date posted 10 March 2025 Pay scheme Other Salary £28,000 to £30,000 a year Contract Permanent Working pattern Full-time Reference number A3007-25-0040 Job locations Unit 1 Exchange Court Cottingham Road Corby NN17 1TY Job description Job responsibilities This is a key role in supporting our Primary Care Network (PCN) teams to successfully implement transformation projects and initiatives across the organisation and provide high quality information for performance management and decision-making purposes. The post holder will support the PCN management team as follows: Support the delivery of projects and initiatives which achieve the expected benefits on time and within budget. Take responsibility for managing specific workstreams within projects. Coordinate the collation and submission of key data and information submissions. Provide high-quality clinical and non-clinical data and information to demonstrate positive change and inform the provision of healthcare. Develop and report on progress against key performance indicators and measures. Monitors contractual compliance and performance. The Role will be required to work with a variety of data sets to create meaningful information and reports, working in partnership with central, practice and PCN teams. DUTIES & AREAS OF RESPONSIBILITY Key Responsibilities Project & Information Work with stakeholders on project initiation / proof of concept and defining key workstream criteria e.g., objective(s), scope, benefits, stakeholders, implementation plans etc. Coordinate and support meetings as relevant. Complete and maintain relevant workstream documentation e.g., project plans, risk registers, communication plans etc. Monitor progress and proactively identify any issues and risks to successful delivery. Support effective communication to internal and external stakeholders. Producing updates for internal and external use Analytical and Judgement Carry out timely and accurate information analysis. Report findings and the outcomes of information analysis in a variety of formats as required by the audience. Extract data and reports from practice systems for local and national requirements. Support the design of, and run searches, in various clinical systems. Support the compliance, clinical and management teams to identify areas for improvement in data quality. Benchmark practice performance within the organisation and outside the organisation. Manage the contract governance process and monitor contractual service levels and performance. Communications and Key Working Relationships Work in conjunction with central, site and PCN teams to support the delivery of transformation activities / initiatives and report and monitor performance against key actions and performance indicators. Work in conjunction with site teams to monitor compliance with local and national enhanced services, vaccination & recall programs Communicate with a wide range of internal and external stakeholders to gather and share information Participate in relevant internal and external working groups to provide relevant information / analyst advice and support, and to maintain data collection / sharing systems for its effective use by the team Support PCN member practices with implementation of new digital and transformation initiatives. Knowledge and Skills Ability to organise and maintain your own workload, working with minimal supervision for daily tasks. Ability to coordinate other staff for the purposes of project implementation. Ability to deal with working in a changing and customer responsive environment Support implementation of initiatives through timely and review information analysis and administrative support. Experience of service changes and implementation of new systems Friendly, professional, and approachable Highly motivated and reliable. Able to work under pressure. Articulate and numerate. Good working knowledge of MS Office, including Excel, Outlook, and Word. Experience of working with SystmOne and designing and running searches Other Be willing to undertake ad hoc travel to various locations to carry out duties of the post as required. To safeguard the health, well-being, and safety of the patients we work with, some of whom maybe classed as vulnerable people or adults at risk. In the event of a risk to a Patient becoming apparent or if concerns arise about a vulnerable persons welfare, to immediately report these concerns in line with the appropriate policy and procedure NB. in addition to these responsibilities, employees are required to carry out such other duties as may be reasonably required. Lakeside Healthcare reserves the right to vary this job description from time to time in line with business needs. Job description Job responsibilities This is a key role in supporting our Primary Care Network (PCN) teams to successfully implement transformation projects and initiatives across the organisation and provide high quality information for performance management and decision-making purposes. The post holder will support the PCN management team as follows: Support the delivery of projects and initiatives which achieve the expected benefits on time and within budget. Take responsibility for managing specific workstreams within projects. Coordinate the collation and submission of key data and information submissions. Provide high-quality clinical and non-clinical data and information to demonstrate positive change and inform the provision of healthcare. Develop and report on progress against key performance indicators and measures. Monitors contractual compliance and performance. The Role will be required to work with a variety of data sets to create meaningful information and reports, working in partnership with central, practice and PCN teams. DUTIES & AREAS OF RESPONSIBILITY Key Responsibilities Project & Information Work with stakeholders on project initiation / proof of concept and defining key workstream criteria e.g., objective(s), scope, benefits, stakeholders, implementation plans etc. Coordinate and support meetings as relevant. Complete and maintain relevant workstream documentation e.g., project plans, risk registers, communication plans etc. Monitor progress and proactively identify any issues and risks to successful delivery. Support effective communication to internal and external stakeholders. Producing updates for internal and external use Analytical and Judgement Carry out timely and accurate information analysis. Report findings and the outcomes of information analysis in a variety of formats as required by the audience. Extract data and reports from practice systems for local and national requirements. Support the design of, and run searches, in various clinical systems. Support the compliance, clinical and management teams to identify areas for improvement in data quality. Benchmark practice performance within the organisation and outside the organisation. Manage the contract governance process and monitor contractual service levels and performance. Communications and Key Working Relationships Work in conjunction with central, site and PCN teams to support the delivery of transformation activities / initiatives and report and monitor performance against key actions and performance indicators. Work in conjunction with site teams to monitor compliance with local and national enhanced services, vaccination & recall programs Communicate with a wide range of internal and external stakeholders to gather and share information Participate in relevant internal and external working groups to provide relevant information / analyst advice and support, and to maintain data collection / sharing systems for its effective use by the team Support PCN member practices with implementation of new digital and transformation initiatives. Knowledge and Skills Ability to organise and maintain your own workload, working with minimal supervision for daily tasks. Ability to coordinate other staff for the purposes of project implementation. Ability to deal with working in a changing and customer responsive environment Support implementation of initiatives through timely and review information analysis and administrative support. Experience of service changes and implementation of new systems Friendly, professional, and approachable Highly motivated and reliable. Able to work under pressure. Articulate and numerate. Good working knowledge of MS Office, including Excel, Outlook, and Word. Experience of working with SystmOne and designing and running searches Other Be willing to undertake ad hoc travel to various locations to carry out duties of the post as required. To safeguard the health, well-being, and safety of the patients we work with, some of whom maybe classed as vulnerable people or adults at risk. In the event of a risk to a Patient becoming apparent or if concerns arise about a vulnerable persons welfare, to immediately report these concerns in line with the appropriate policy and procedure NB. in addition to these responsibilities, employees are required to carry out such other duties as may be reasonably required. Lakeside Healthcare reserves the right to vary this job description from time to time in line with business needs. Person Specification Experience Essential Experience of working with multi-disciplinary teams to deliver service change and improvement. Experience of planning and delivering initiatives or projects. Experience of working in clinical or healthcare environment. Experience of working with the SystmOne clinical system. Experience of data entry, validation and producing reliable information for decision making purposes. Experience of working effectively in a team environment. Qualifications Essential Educated to A Level or equivalent. Higher Education Certificate. Desirable A higher standard of general education including Mathematics, English and application of IT Prince 2 foundation or equivalent Person Specification Experience Essential Experience of working with multi-disciplinary teams to deliver service change and improvement. Experience of planning and delivering initiatives or projects. Experience of working in clinical or healthcare environment. Experience of working with the SystmOne clinical system. Experience of data entry, validation and producing reliable information for decision making purposes. Experience of working effectively in a team environment. Qualifications Essential Educated to A Level or equivalent. Higher Education Certificate. Desirable A higher standard of general education including Mathematics, English and application of IT Prince 2 foundation or equivalent Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Lakeside Healthcare Group Address Unit 1 Exchange Court Cottingham Road Corby NN17 1TY Employer's website https://www.lakesidehealthcaregroup.co.uk (Opens in a new tab)