Julian House is a charity dedicated to making a difference to the lives of the most vulnerable and disadvantaged people in society. We run several projects and every year we help thousands of people out of homelessness, into employment, away from domestic abuse, and more.
If you’d like a real sense of job satisfaction, great career prospects and a competitive benefits package, you could be who we’re looking for!
The Role:
To assist the Shop Manager in the dynamic and efficient management of volunteer staff, premises, and stock for our brand new Julian House Charity Shop opening in Bradford-On-Avon! The role is crucial in maximizing sales, achieving performance targets, and ensuring outstanding customer service that drives repeat business. You will also ensure compliance with all security, health, and safety standards, stepping in to lead the shop in the manager’s absence.
Responsibilities include:
1. Collaborate with the Shop Manager to meet and exceed income and profit targets by optimizing sales strategies, minimizing operational costs, and continually seeking innovative ways to enhance business performance.
2. Ensure compliance with all statutory obligations, with a proactive approach to health and safety standards.
3. Promptly manage unwanted donations, maximizing revenue from these items through effective disposal methods.
4. Identify and nurture key volunteers to deputize effectively for the Shop Manager or Assistant Shop Manager when needed.
Qualifications / Requirements:
1. General management, preferably in retail.
2. A proactive, customer-focused approach to work, demonstrating responsiveness and flexibility.
3. Basic knowledge of Health & Safety, Fire Regulations and ability to identify potential risks.
There are many great reasons to join our team!
1. Great opportunities for career development and free monthly training sessions from experienced facilitators.
2. Sliding salary scale with salary increases every year for the first 3 years.
3. Wellbeing related support and advice and up to 6 free counselling sessions through our Employee Assistance Programme.
4. 27 days annual leave, including an extra day off for your birthday, increasing up to 30 days after 4 years of continuous employment. Plus bank holidays.
5. 30% staff discount at Julian House charity shops.
6. 20% staff discount at Julian House bike workshops.
7. A generous and competitive pension scheme.
8. Instant access to healthcare professionals and discounts on a variety of health treatments through our Simply Health Scheme.
9. A supportive culture where staff feedback is highly valued and regular supervisions with line managers are conducted.
10. 6 weekly Reflective Practice sessions from objective, external facilitators.
Additional Information
How to apply:
For further information and to apply online, please visit our website.
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