You will play a vital role in the smooth operation of our Pan-European surface transport services. You will liaise with key partners, carriers, and clients, ensuring seamless execution of operations in line with Uniserve’s procedures and standards.
Key Responsibilities
* Operational Excellence: Manage and execute assigned jobs, utilising our internal systems.
* Client Focus: Deliver exceptional customer service, proactively manage client expectations, and identify opportunities for growth.
* Commercial Acumen: Demonstrate strong commercial awareness, negotiate favorable terms, and ensure profitability on each job.
* Compliance: Adhere to all company policies and procedures, ensuring compliance with relevant regulations and standards.
* Reporting and Analysis: Prepare regular reports, analyse performance metrics, and identify trends to inform strategic decision-making.
* Teamwork: Collaborate effectively with colleagues across different departments to achieve shared goals.
What We’re Looking For
* Proven European Operations experience
* Groupage/FTL experience
* Strong organisational and time-management skills
* Excellent communication and interpersonal skills
* Proficiency in using IT systems
* A keen eye for detail and accuracy
* A proactive and solution-oriented approach
* A willingness to learn and adapt to changing business needs
Benefits:
Joining our team means you'll not only enjoy a competitive salary and annual reviews, but also some pretty awesome perks:
* Competitive Salary: We value your skills and commitment.
* Discretionary Bonus: Because your hard work deserves to be rewarded.
* Pension Scheme: We've got your future covered.
* Annual Salary Review: Your growth matters to us.
* Free Eye Test and £49 Vouchers towards Glasses: Taking care of your vision.
* Interest-Free Company Loan: We're here to support you.
* Free On-Site Parking: Convenient and hassle-free.
* Cycle to work scheme
* Referral Bonus £750: Spread the word and earn some extra cash.
* Care First Lifestyle Programme: Because your well-being matters.
* Flu Jabs Annually: Stay healthy, on us!
* Life Assurance: We've got you covered.
* Electric Vehicle Charging Points at Work: Embrace sustainable transport.
* Flexible Career Pathway.
* Supply Chain Academy Education Courses: Expand your knowledge, including Masters and MBA programmes
If you’re passionate about logistics and thrive in a fast-paced environment, we encourage you to apply.
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The Company
At Uniserve we do amazing things. We are at the forefront of change, leading the transformation of the logistics and global trade management market. We have big ideas that push the boundaries and heaps of ambition that means we deliver on our promises time and again. People are the backbone of our business and the key to our continued success which is why we invest in training and development at all levels.
Our Values