Immediate Start Available
Administrator - Guildford Council
Salary: £18.00 Per Hour
Hours: 37 Hours
Working Schedule: Monday to Friday
Contract Length: 6 Month Contract
Location: Guildford
Job Details
Our housing repairs team are always busy helping tenants with a wide variety of enquiries.
This role provides direct support to tenants, understanding the issues they are reporting, trying where possible to help them resolve simple issues themselves but always providing access to tradespeople when a fault needs a repair and getting our tenants the help, they need to keep properties safe and secure.
We deal with everything from dripping taps to badly damaged properties in need of extensive repairs.
What you’ll do on a typical day:
Provide direct support to customers on the telephone and through correspondence.
Assess and process housing repairs work on our Orchard system.
Update changes to repairs work jobs.
Liaise and work flexibly with our Housing Repairs Team and contractors.
Work effectively with other specialist teams across the council.
Process invoices, liaising with contractors, answering enquiries.
Providing updates to customers and prioritising jobs in conjunction with the Team Leader and caseworkers looking after repairs.
Administrating queries, arranging repairs, new tenancies, and swaps for our rental garage stock.
If interested please apply with your cv for a callback...