This job is with American Express, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ business community. Please do not contact the recruiter directly. You Lead the Way. We’ve Got Your Back. With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally. At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong. Join Team Amex and let's lead the way together. GMNS Product Management Summer Internship Role Specific Info The Product Manager internship at American Express is an exciting opportunity to drive the vision, strategy, and development for our cutting edge digital products and applications. The ideal candidate is a critical thinker and a problem solver who can balance business, technical, and industry knowledge to deliver innovative solutions that will directly benefit our customers. The Product Manager role requires you to collaborate with multiple stakeholders across the organization to manage the end-to-end lifecycle of a product or application. This is a great opportunity to stay on the cutting edge of innovative and disruptive digital solutions and directly contribute to the success of American Express. What type of work can you expect? Define the product vision and strategy, go to market and distribution plans, and product value proposition. Conduct market research, monitor industry trends, and evaluate the competitive landscape to develop insights and identify opportunities to enhance product strategies and roadmaps. Define capabilities for new payment products, capabilities, and services, identify/prioritize use cases, and design “minimum viable product” features and user stories to ensure a focus on delivering maximum value. Collect and synthesize product KPIs, conduct data analytics, and develop robust business cases to drive actionable insights and steer the product strategy. Design and lead test & learn pilots, and leverage learnings to refine the product roadmap. Own, maintain, and prioritize the product roadmap including new capabilities, features, enhanced services, expanded markets, product integrations, updates to specifications, decommission of products, etc. Partner with Delivery and Technology teams to groom, prioritize, and execute on the product backlog in an agile environment. S upport the development of new and emerging products, services, features and/or technology applications and platforms, including writing user stories, defining personas, writing features, etc. Engage with internal business partners (e.g., Technology, Data Analytics, other Product groups, etc.) to understand customer needs and pain points, flesh out use case details, collaborate on new product concepts, and co-develop solutions. Manage projects from concept through execution by partnering with the necessary teams to shape a rich and engaging customer experience. Skills/Experience Passion for payments and innovation : Passion for emerging payments, fintechs, and the evolving payments landscape. Knowledge of payments industry and disruptive technologies a plus. Critical thinking: Ability to synthesize and translate market and industry trends into opportunities for AXP to drive spend and further enhance our customer offering. Problem solving: Strong analytical and problem solving skills with the ability to distill down complex concepts or problems. Project management experience : Superior organizational skills with the ability to autonomously manage several initiatives at once and drive results in a fast paced, multi-partner environment with constant change. Intellectual curiosity: High-intellectual curiosity, out-of-the-box, creative & critical thinker with experience in complex problem solving and strategic thought leadership. Entrepreneurial spirit : Proactive self-starter with a demonstrated track record for navigating complex and highly-matrixed organizations in order to execute and deliver results. Collaborative team player : Ability to collaborate with internal stakeholders and effectively operate in ambiguity, white space, and quickly-evolving priorities. Effective communicator and influencer : Excellent written and oral communication skills, proficient in developing excellent quality presentations and deliverables for an executive audience. Requirements/Qualification Currently enrolled in a full-time Master’s or Graduate degree program. Students must have a graduation date between December 2025 and July 2026. Apply now In order for your application to be considered, please complete the below steps: 1. Click on Apply Now 2. Create a new username and password 3. Complete and submit your application Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations. The final application deadline is Sunday 26th January 2025 11:59pm GMT. If you require any assistance with the completion of this process – or need any reasonable adjustments to be made – then please contact the Campus Recruitment Team on ask.campus.emeaaexp.com We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include: Competitive base salaries Bonus incentives Support for financial-well-being and retirement Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need Generous paid parental leave policies (depending on your location) Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations. LI-DNI