Summary
We’re on the lookout for a Commercial Apprentice to join our award-winning Talent Programme. This apprenticeship is a unique opportunity, giving you hands-on experience across a variety of areas, such as: customer services, finance, marketing, and sales & admin—learning the Thatchers way, partnering with Weston College.
Wage
£20,800 a year
Training course
Business administrator (level 3)
Hours
Typical hours are Monday to Friday, 8:30am-5pm. This will include some rotational weekend working. Lunchtime - 30 mins.
40 hours a week
Possible start date
Monday 1 September
Duration
1 year 6 months
Positions available
1
Work
As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.
What you’ll do at work
* Manage incoming and outgoing customer calls
* Master our bespoke IT software
* Place customer orders and handle promotional items/POS
* Grasp Sales and Purchase Ledger roles in Finance
* Process installation requests and repairs for customers
* Support our Marketing team during event season
* Run media platforms for commercial use
* Work in our Thatchers Cider Shop—both customer-facing and admin tasks
* Join our Sales team in the field to understand the broader business
* Collaborate with our category insight managers on data use and product performance
* Complete project work with our Talent team
Where you’ll work
Myrtle Farm
Station Road
Sandford
North Somerset
BS25 5RA
Training
An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.
College or training organisation
WESTON COLLEGE OF FURTHER AND HIGHER EDUCATION
Your training course
Business administrator (level 3)
Equal to A level
Course contents
* Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
* Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
* Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
* Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
* Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
* Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
* Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
* Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Your training plan
* You will be pursuing a Level 3 Apprenticeship Standard in Business Administration, through Weston College
* As part of this program, you will attend Weston College once a month for workshops
* An assessor will conduct on-site observation to evaluate your progress, as well as supporting you in college throughout your apprenticeship
* At the conclusion of your program, your qualification will be assessed through an End Point Assessment
Requirements
Essential qualifications
GCSE in:
* English (grade 4/C)
* Maths (grade 4/C)
Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.
Skills
* Communication skills
* IT skills
* Attention to detail
* Organisation skills
* Customer care skills
* Initiative
* Resilient
Other requirements
Assessment Day & Interviews: Tuesday 8th April 2025. Must live in a reasonable commutable distance to our main site, as this role is based full-time on site.