Main area Health Records Grade AfC Band 2
Contract Permanent: working Monday, Tuesday, Wednesday and Thursday 6 am - 2 pm
Hours Part time - 30 hours per week (Working Monday, Tuesday Wednesday Thursday from 6 am - 2 pm)
Job ref 407-CORP-6991320
Employer Walsall Healthcare NHS Trust
Employer type NHS
Site Walsall Healthcare NHS Trust
Town Walsall
Salary £24,169 pro rata per annum
Salary period Yearly
Closing 01/05/2025 23:59
Health Records Clerical Officer
AfC Band 2
Walsall Healthcare NHS Trust provides integrated acute and community Healthcare in the West Midlands serving a population of 260,000 residents.
We are recommended by colleagues as a place to work which is supported by the trusts values to work as part of a team, being respectful, compassionate and professional. We are committed to investing in our workforce.
The work we do is highly rewarding, and in addition to an attractive salary, we offer a valuable range of benefits.
Job overview
Health Records Clerical Officer - Band 2 - Permanent Morning Shifts
30 hours per week working Monday, Tuesday, Wednesday and Thursday from 6 am - 2 pm
Do you have a keen eye for detail and accuracy? Are you good with people and able to demonstrate excellent communication skills? If so, we would like to hear from you.
An exciting opportunity has arisen for an enthusiastic and motivated individual to join our friendly Health Records Team.
Main duties of the job
The post holder will support with all tasks undertaken within a Health Records Department.
* pre-file of patient records
* Filing of patient records
* processing off site storage requests and returns
* preparation of patient records for out patient clinics and inpatient activity
* Working on front desk responding to urgent file requests, creating files and pulling patient records for planned activity.
Other duties include answering telephone queries and using our Patient Administration and Associated Information Systems.
Person specification
QUALIFICATIONS
* Good standard level of education (2 GSCE’s or equivalent – preferably English and Maths).
* NVQ level 2 in Customer Service (or equivalent).
EXPERIENCE
* Dealing with patients/general public face to face or working in a customer focused environment.
* Using MS Office and other Information systems/Patient Administration System (desirable) to input and update personal data.
* Working as part of a team in a busy environment.
SKILLS
* Excellent keyboard, IT and administrative skills.
* Numeracy skills and attention to detail
* Good customer care and verbal communication skills.
* Lifting and manual handling techniques
OTHER
* Able to develop own skills and knowledge and participate
* Able to contribute to the improvement of service.
* Able to maintain quality in own work and encourage others to do so.
* Able to understand Information Governance and Data Protection and its implications within a healthcare setting
* Able to monitor and maintain health, safety and security of self and others.
* Able to support equality and value diversity.
Please note your application will be transferred from the NHS Jobs system to internal Walsall Healthcare Trac System. All correspondence will be sent via Trac.
We would particularly welcome applications from people from a Black, Asian and Minority Ethnic background and from people with a disability; these groups are currently under-represented at senior level, we value diversity within our Trust and are working to achieve equality in our recruitment.
Following the closing date, if you have not heard from us within 6 weeks you may assume your application has been unsuccessful.
We reserve the right to close this job early. Interested applicants are therefore advised to apply as early as possible.
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