Would you like to contribute to a rewarding and engaging environment? Join our enthusiastic and professional team as we promote independent living, provide housing management and housing support to our valued residents at our Care West development. This permanent post involves working 35 hours per week and includes sleepovers for which you will receive an additional sleepover payment for each shift worked. This post requires you to have driving license and access to a car and will be remunerated for your mileage from base to developments. You will be providing housing management services which enable older people to retain the role of tenant, to exercise choice and independence. Administer and manage Housing Support and Care Plans. Manage the service and ensure catering and domestic services are provided in accordance with Association standards in the absence if the Line Manager. Ensure the provision of an efficient and effective meals service including setting tables and preparing the dining area to ensure a pleasant mealtime experience for all. Ensure appropriate professional help is accessed and provide care and support until effective arrangements are in place in the event of an emergency. Organise repairs/maintenance and management of rent. Assist with complex or sensitive situations such as account queries, complaints, or property matters. Liaise with colleagues, families, and external agencies. Arrange for advice, assistance and installation of appropriate aids and adaptations to enhance independence. Hanover has been successfully housing and supporting people in Scotland for more than 40 years. Our core purpose is to help people feel safe and secure at home so they can live full and independent lives. Aside from offering a supportive and friendly environment where our people are valued and appreciated, we'll see that your hard work and drive to succeed is rewarded. Competitive Salary & Pension Options Ongoing 'on-the-job' training and Continuing Professional Development (CPD) Access to our Hanover Perks platform with 24/7 GP access, high streetand fuel card discounts Tech Scheme Employee Counselling Service Family friendly policies Cycle to work scheme Short listing date: 29th August 2024 Interview date: 12th September 2024 We are most proud of our people at Hanover. We care about one another whilst taking pride in the service we offer. You will be working in a company with a strong identity and with the guidance and support of experienced Manager's you will be able to further develop in your career. Hanover is an equal opportunity and disability confident employer. Hanover (Scotland) Housing Association Ltd